19 October - 23 October 2009
This five-day course will enable managers to understand the basic functions of negotiating, how to communicate more effectively, and how to maximize the chances of success in dealing with other parties, either in industry or government.
Designed to introduce models and theories of business communication and negotiation, this course focuses on the practice and application of specific negotiating skills in conflict resolution. The course includes a mixture of lectures, simulated negotiations, and exercises to acquaint participants with the latest and most effective theories and models of negotiation.
Key Benefits
Through attending this course, participants will be able to:
- Acquire tools, including the "mind map" model of negotiation planning
- Develop the ability to negotiate for positive outcomes
- Experience practical exercises, solving real negotiation issues
- Gain exposure to the latest ideas and methods in negotiation
Course outline
View the course outline
Presenters
Dr Neil Paulsen
UQ Business School
Neil Paulsen is a Senior Lecturer in Organisation and Communication at UQ Business School. He has over 20 years industry experience as a successful senior manager and consultant in public, private, and community sector organisations. Neil's research includes the development of intergroup perspectives on organisational behaviour, change management, community engagement strategies, and innovation in teams. His research partners and clients include Rio Tinto, BHP Billiton, CSIRO, Federal Magistrates Court, NZ Telecom and Queensland Health.
Neil is a registered psychologist and a member of various professional associations including the Australia and New Zealand Academy of Management, the European Group for Organization Studies and the Australian Psychological Society.
Dr Yunxia Zhu
UQ Business School
Yunxia Zhu is a Senior Lecturer in Strategy at UQ Business School. She has over 20 years tertiary teaching experience in Australia, New Zealand and China, as well as considerable industry consultancy experience for international business organisations. Yunxia's research interests include international human resource management, cross-cultural management, international business negotiation, organisational discourse study, ethnicity and entrepreneurship, and Chinese organisational studies. She has written two books on business communication and training, has published extensively in international journals and book chapters. She has been Co-Editor of NZ Journal of Communication and serves on the editorial board of a number of business and communication journals.
Who should attend
Middle to senior managers from any industry within either the private or public sector, with an interest in successful negotiation.
Venue
This course will be delivered at UQ Business School Downtown, Level 19, Central Plaza One, 345 Queen Street, Brisbane.
This premier UQ Business School location is in the heart of the Brisbane CBD and is equipped with state-of-the-art teaching and learning facilities.
Credit towards UQBS postgraduate studies
Students enrolled in the Graduate Certificate in Executive Leadership may apply to undertake this course for credit towards their postgraduate studies. This course is equivalent to MGTS7703 Negotiation Skills for Today. Students wishing to gain credit must undertake all items of assessment.
Please contact UQBS Student Administration via email to confirm your eligibility and to seek approval to obtain a credit prior to enrolling in the course. All other UQBS postgraduate students interested in enrolling in this course for credit, should contact UQBS Student Administration.
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Assessment
Course assessment is available to students who wish to complete it. Information regarding the assessment will be made available during the course.
Please note all participants are required to complete a number of non-assessable items and are issued with a participation certificate upon completion of all non-assessable items.
Investment
$4,400 * Fee includes tuition, course materials, morning tea, lunch and afternoon tea each day and a formal dinner on Thursday evening.
- * 10% Early Bird Discount applies on or before 14 September 2009.
- Please note, GST does not apply to Corporate Education courses.
How to register
Register online OR download the Registration form and return by fax to (07) 3346 7199 or return by mail to: Corporate Education (500), UQ Business School Downtown, Reply Paid 6469, St Lucia Qld 4067.
For further information, please contact UQ Business School Corporate Education, phone (07) 3346 7111 or email Corporate Education.
Course brochure
Download 2009 course brochure (Pdf)
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