Feras Abou Moghdeb

Mr Feras ABOU MOGHDEB

Contact

Positions Held

PhD Student

Academic Qualifications

Memberships

• Australian Computer Society (ACS)
• Association for Information Systems (AIS)
• UQ Business School Research Higher Degree Association

Publications

Book Chapters

• Abou Moghdeb, F., Indulska, M., & Green, P. 2007. Business Process Improvement and Organizational Theory: The Missing Link. In M. Khosrow-Pour, Managing Worldwide Operations and Communications with Information Technology, (pp. 253-256). Hershey, PA: IGI Publishing.

Conference Proceedings

• Abou Moghdeb, F., Green, P., & Indulska, M. 2009. 'Achieving Higher Levels of Business Process Improvement: a Case Study', in Proceedings of the 13th Pacific Asia Conference on Information Systems (PACIS), Hyderabad, India, July 10-12.

Distinctions

• 2007-2008 University of Queensland Confirmation Scholarship. Value AU$30,000.
• 2003 Co-operative Education for Enterprise Development. Value: AU$2,000.

Research Interests

• Organisations Dynamics and Change

Thesis Topic

Factors advancing BPI outcomes in for-profit organisations

Thesis Description

My research intends to identify major factors that achieve higher levels of business process improvements (BPI) in for-profit organisations. BPI initiatives are conducted in all range of businesses to achieve more with less, and therefore make their operations more competitive. The Gartner 2006 report reinforced the importance of BPI as an essential tool to the development of organisations. The report specifically found that BPI is the number one business tool used or intended to be used by 1400 CIOs working in companies with an IT budget of over US$90 billion.

The factors affecting a higher level of BPI in this study instigate from two main branches, viz., key stakeholders interests alignment and BPI organisational capabilities. With key stakeholders interests' alignment I specifically focus on key stakeholders identification, key stakeholders relationships, and key stakeholders communication. With BPI organisational capabilities the focus is on the specific BPI resources that allow some organisations to achieve better levels of improvements than others. Some of the identified capabilities are continuous top management support, BPI staff capabilities, and BPI technical and technological capabilities. Research findings are expected to make a clear contribution to theory as well as a needed impact on practice across all industries.

Academic Cluster

• Business Information Systems