Neil Paulsen

Dr Neil PAULSEN

Contact

Positions Held

Senior Lecturer in Organisation & Communication

Academic Qualifications

Memberships

• Australia and New Zealand Academy of Management
• European Group for Organization Studies
• Academy of Management
• International Communication Association
• Associate Member, Australian Psychological Society
• Registered Psychologist (Queensland)

Major Research Grants

Field of Current Research

Publications

Refereed Journal Articles (chronological)

• Hornsey, M., Grice, T., Jetten, J., Paulsen, N., & Callan, V. J. (in press). Group-directed criticisms and recommendations for change: Why newcomers arouse more resistance than old-timers. Personality and Social Psychology Bulletin (accepted December 2006).
• Grice, T. A., Jones, E., Gallois, C., Paulsen, N., & Callan, V. J. (2006). "We do it but they don't": Multiple categorizations and organizational communication. Journal of Applied Communication Research, 34(4), 331-348.
• Solnet, D., & Paulsen, N. (2005). Service climate, employee identification, and customer outcomes in hotel property rebrandings. Journal of Hospitality and Leisure Marketing, 13(3/4), 3-27.
• Paulsen, N., Callan, V. J., Grice, T., Rooney, D., Gallois, C., Jones, E. Jimmieson, N, & Bordia, P. (2005). Job uncertainty and personal control during downsizing: A comparison of survivors and victims. Human Relations, 58(4), 463-496.
• Bordia, P., Hunt, E., Paulsen, N., Tourish, D., & DiFonzo, N. (2004). Communication and uncertainty during organizational change: Is it all about control? European Journal of Work and Organizational Psychology, 13(3), 345-365.
• Callan, V.J., Latemore, G., & Paulsen, N. (2004). The best-laid plans: Uncertainty, complexity, and large-scale organisational change. Mt Eliza Business Review, Winter/Spring, 10-17.
• Tourish, D., Paulsen, N. Hobman, E., & Bordia, P. (2004). The downsides of downsizing: Communication processes and information needs in the aftermath of a workforce reduction strategy. Management Communication Quarterly, 17(4), 485-516.
• Paulsen, N. (2003). Managing strategic challenges in the third sector. Queensland Review, 10(1), 141-154.
• Graham, P. & Paulsen, N. (2002). Third sector discourses and the future of (un)employment: Skilled labour, new technologies, and the meaning of work. Text: An Interdisciplinary Journal for the Study of Discourse, 22(3), 443-467.

Edited Book

• Paulsen, N. & Hernes, T. (Eds.) (2003). Managing boundaries in organizations: Multiple perspectives. Basingstoke, Hampshire: Palgrave (Macmillan).

Book Chapters (chronological)

• Paulsen, N. (2006). New public management, innovation and the non-profit domain: New forms of organizing and professional identity. In M. Veenswijk (Ed.), Organizing innovation: New Approaches to Cultural Change and Intervention in Public Sector Organizations (pp. 15-28). Amsterdam: IOS Press.
• Paulsen, N. Graham, P., Jones, L., Gallois, C. & Callan, V. (2005). Organizations as intergroup contexts: Communication, discourse and identification. In J. Harwood and H. Giles (eds.), Intergroup communication: Multiple perspectives, pp. 165-188. New York: Peter Lang.
• Hernes, T. & Paulsen, N. (2003). Introduction: Boundaries and organization. In N. Paulsen & T. Hernes (eds.) Managing boundaries in organizations: Multiple perspectives, pp. 1-13. Basingstoke, Hampshire, UK: Palgrave (Macmillan).
• Paulsen, N. (2003). "Who are we now?": Group identity, boundaries, and the (re)organizing process. In N. Paulsen & T. Hernes (eds.) Managing boundaries in organizations: Multiple perspectives, pp. 14-34. Basingstoke, Hampshire, UK: Palgrave (Macmillan).
• Paulsen, N., & Hernes, T. (2003). Epilogue: A reflection and future directions. In N. Paulsen & T. Hernes (eds.) Managing boundaries in organizations: Multiple perspectives, pp. 302-308. Basingstoke, Hampshire, UK: Palgrave (Macmillan).
• Paulsen, N. (2002). Identity in organizations and organizational effectiveness. In B. Pattanayak, V. Gupta, and P. Niranjana (eds.), Creating performing organizations: International perspectives for Indian management, pp. 151-177. London: Sage Publications (Response Books).
• Gardner, J., Paulsen, N., Monaghan, P., Gallois, C., & Callan, V. (2001). Communication in organizations: An intergroup perspective. In W. P. Robinson and H. Giles (Eds.), Handbook of language and social psychology (2nd Ed.) pp. 561-584. London: John Wiley & Sons.
• PUBLSIHED REFEREED CONFERENCE PAPERS AND PROCEEDINGS (full paper, chronological)
• Brereton, D. J., Beach, R., Callan, V. J., Cheshire, L. A., McKenna, B., Paulsen, N., & Parsons, D.E.R. (2005). Engaging on the ground: Site-level community engagement practices in the Australian minerals industry. Proceedings of SD05 Sustainable Development Conference, Minerals Council of Australia, Alice Springs, 31 October- 4 November. http://www.minerals.org.au/__data/assets/pdf_file/10268/brereton_david2c3.pdf
• Beach, R., Parsons D. E. R., Brereton, D. J., & Paulsen, N. (2005). Engaging on the ground: Site-level community engagement practices in the Australian minerals industry. Proceedings of International Conference on Engaging Communities (17 pages). Brisbane, Queensland, 14-17 August http://www.engagingcommunities2005.org/ab-day-tues.html
• Solnet, D., & Paulsen, N. (2005). Rebranded hotel properties: The role of service climate and employee identity in predicting customer satisfaction. Proceedings of the 2005 International CHRIE Conference, pp. 368-376. Las Vegas, Nevada, 27-31 July.
• Callan, V. J., Grice, T., Jones, E., Paulsen, N., & Gallois, C. (2004). Full and part-time employee identification with multiple groups. In B. Buchel and R. Jenefsky (Eds.), Conference Proceedings, The Future of Consulting: New Pathways to Success. Second International Conference on Management Consulting, pp. 231-236. Lausanne, Switzerland, June 23-24.
• Callan, V. J., Paulsen, N., Rooney, D., Gallois, C., Jones, E., Grice, T., & Bordia, P. (2004). Job uncertainty and personal control during downsizing: A comparison of survivors and victims. In Proceedings of the SAM/IFSAM 7th World Congress, Management in a World of Diversity and Change, pp. 75-76. Goteburg, Sweden 5-7th July.
• Paulsen, N., Gardner, J., Monaghan, P., Callan, V., & Gallois, C. (1998). Perceptions of communication effectiveness, group identity and employee outcomes: A comparison of full-time and part-time staff. Published in K. Unsworth, C. Axtell, D. Holman, K. Pepper, & H. Williams (Eds.), Book of Proceedings, International Work Psychology Conference. Sheffield: Institute of Work Psychology, University of Sheffield.
• PUBLISHED ABSTRACTS (chronological)
• Chua, J., Green, P., Paulsen, N., Suseno, Y. (2006). The antecedents of team innovation: A new perspective. Proceedings of the Annual Meeting of the Academy of Management, Atlanta, 9-16 August (CD-Rom).
• Dowd, A. & Paulsen, N. (2006). Combining traditional survey and social network measures of group cohesion: A longitudinal study. In W. Richards (Ed.) Sunbelt XXVI Annual Conference of the International Society for Network Analysis (ISNA), Vancouver, Canada, 24-30 April (p. 92).
• Grice, T., Gallois, C., Jones, E. L., Callan, V. J., & Paulsen, N. (2005). The effects of employee group memberships on organisational communication during organisational change. Abstract of paper presented at the 6th Australian Industrial and Organisational Psychology Conference, 30 June - 3 July. Australian Journal of Psychology, 57 (Supplement), 127.
• Grice, T., Gallois, C., Jones, E. L., Callan, V. J., & Paulsen, N. (2005). Employee group membership and organisational communication during organisational change. Abstract of paper presented at the 34th Annual Conference of the Society for Australasian Social Psychologists. Australian Journal of Psychology, 57 (Supplement), 86.
• Ratten, V., Paulsen, N., & Gardner, J. (2004). Alliance learning: A conceptual model explaining the alliance learning process. Conference proceedings of Academy of International Business, July 10-13, Stockholm.
• Dowd, A., & Paulsen, N. (2002). Group cohesion and social networks: A preliminary comparison. Abstract of paper presented at the Annual Conference of the Society of Australasian Social Psychologists. Australian Journal of Psychology, 54 (2), 115.
• Grice, T., Paulsen, N., Jones. L., Bordia, P. (2002). The effects of multiple identifications on employee attitudes and perceptions. Abstract of paper presented to the Annual Conference of the Society of Australasian Social Psychologists. Australian Journal of Psychology, 54 (2), 118-119.
• Paulsen, N. (1998). Perceptions of organisational communication and employee outcomes: Do full-time and part-time staff differ? Abstract of paper presented at the Annual Meeting of the Society of Australasian Social Psychologists, Christchurch, NZ. Australian Journal of Psychology, 50 (Supplement), 31.
• Paulsen, N., Callan, V. J., & Gallois, C. (1997). Organisational group identities, individualism and collectivism, and person-organisation fit: Is there a relationship? Abstract of paper presented at the Annual Conference of the Society of Australasian Social Psychologists. Australian Journal of Psychology, 49 (Supplement), 43.
• Paulsen, N., Callan, V. J., & Gallois, C. (1997). Correlates of group identification in the organisational context. In P. Tharenou (Ed.), Best paper and abstract proceedings of the 2nd Biennial Australian Industrial and Organisational Psychology Conference, Melbourne: Australian Psychological Society (p 53).
• Gardner, J., Paulsen, N., Monaghan, P., Gallois, C., Callan, V. J., McKimmie, B., & Gillespie, N. (1996). Social identity and optimal distinctiveness among base-level employees: A field study. Abstract of paper presented at the Annual Conference of the Society of Australasian Social Psychologists. Australian Journal of Psychology, 48 (Supplement), 61.

Conference Presentations

• I continue to present my work at national and international conferences such as the European Group of Organization Studies (EGOS), Academy of Management, International Communication Association, and International Congress of Applied Psychology, amongst others. I successfully co-convened a subtheme at EGOS, Berlin 2006 titled The symbolic construction of organization: Boundaries and identity processes. I will co-convene a subtheme at EGOS in July 2007 titled Doing the 'two-step': New forms of organizing and professional identity in post-NPM organizations.

Distinctions

• 2001 Teaching Excellence Award, School of Management, University of Queensland
• 2006 Teaching Excellence Award - Postgraduate, UQ Business School, University of Queensland
• 2006 ANZAM Management Educator of the Year Award (sponsored by Pearson Education).

Research Interests

• Innovation Strategy and Leadership
• Organisations Dynamics and Change

Academic Cluster

Management