Journal Articles
McColl-Kennedy, Janet R., Snyder, Hannah, Elg, Mattias, Witell, Lars, Helkkula, Anu, Hogan, Suellen J. and Anderson, Laurel (2017). The changing role of the health care customer: review, synthesis and research agenda. Journal of Service Management, 28 (1), 2-33. doi: 10.1108/JOSM-01-2016-0018
McColl-Kennedy, Janet R., Hogan, Suellen J., Witell, Lars and Snyder, Hannah (2017). Cocreative customer practices: effects of health care customer value cocreation practices on well-being. Journal of Business Research, 70, 55-66. doi: 10.1016/j.jbusres.2016.07.006
Hogan, Suellen J. and Coote, Leonard V. (2013). Organizational culture, innovation, and performance: a test of Schein's Model. Journal of Business Research, 67 (8), 1609-1621. doi: 10.1016/j.jbusres.2013.09.007
Hogan, Suellen J., Soutar, Geoffrey, N., McColl-Kennedy, Janet R. and Sweeney, Jillian C. (2011). Reconceptualizing professional service firm innovation capability: Scale development. Industrial Marketing Management, 40 (8), 1264-1273. doi: 10.1016/j.indmarman.2011.10.002
Conference Papers
Hogan, S. J., McColl-Kennedy, J. R., Soutar, G. N. and Sweeney, J. C. (2008). Beyond the manufacturing mindset: Development of the professional service firm innovation (PSFI) scale. Australian and New Zealand Marketing Academy (ANZMAC 2008), Sydney, Australia, 1-3 December 2008. Sydney, Australia: ANZMAC.
Hogan, S., McColl-Kennedy, J. R., Sweeney, J. C. and Soutar, G. N. (2007). Innovation within professional service firms: An exploratory study. Australian and New Zealand Marketing Academy Conference (ANZMAC 2007), Dunedin, New Zealand, 3-5 December, 2007. Dunedin, New Zealand: University of Otago and ANZMAC.
Hogan, Suellen J. and Coote, Leonard V. (2004). Towards an understanding of creativity and innovation within professional services and marketing. ANZMAC 2004: Australian and New Zealand Marketing Academy Conference, Wellington, New Zealand, 29 November-1 December, 2004. Wellington, New Zealand: ANZMAC.
Thesis
Hogan, Suellen Jill (2003). An investigation into creative and innovative organisational cultures and firm performance. Honours Thesis, School of Business, The University of Queensland. doi: 10.14264/218485