Business School

Dr Jon Heales

Honorary Senior Lecturer
School of Business
Room 528, Joyce Ackroyd Building, St. Lucia Campus

Publications

Journal Articles (19)
Conference Papers (59)
Thesis (1)

Journal Articles

Lam, Tri, Heales, Jon and Hartley, Nicole (2024). The impacts of traceability systems on consumer trust. Journal of Computer Information Systems, 1-15. doi: 10.1080/08874417.2024.2316651
Lam, Tri, Heales, Jon and Hartley, Nicole (2023). The role of positive online reviews in risk-based consumer behaviours: an information processing perspective. Aslib Journal of Information Management, 77 (2), 282-305. doi: 10.1108/AJIM-03-2023-0102
Lam, Tri Khai, Heales, Jon, Hartley, Nicole and Hodkinson, Chris (2020). Consumer trust in food safety requires information transparency. Australasian Journal of Information Systems, 24 2219. doi: 10.3127/ajis.v24i0.2219
Prasad, Acklesh, Green, Peter and Heales, Jon (2016). Do organisations in developing economies legitimise their level of profit? Evidence from Fiji. Accounting Research Journal, 29 (1), 59-80. doi: 10.1108/ARJ-08-2014-0065
Campbell, John and Heales, Jon (2016). Factor structure of individual consequences for teleworking professionals. Australasian Journal of Information Systems, 20, 1-23. doi: 10.3127/ajis.v20i0.906
Xu, Dongming, Huang, Wayne W., Wang, Huaiqing and Heales, Jon (2014). Enhancing e-learning effectiveness using an intelligent agent-supported personalized virtual learning environment: an empirical investigation. Information and Management, 51 (4), 430-440. doi: 10.1016/j.im.2014.02.009
Prasad, Acklesh, Green, Peter and Heales, Jon (2014). On governance structures for the cloud computing services and assessing their effectiveness. International Journal of Accounting Information Systems, 15 (4), 335-356. doi: 10.1016/j.accinf.2014.05.005
Prasad, Acklesh, Green, Peter and Heales, Jon (2013). On governing collaborative information technology (IT): a relational perspective. Journal of Information Systems, 27 (1), 237-259. doi: 10.2308/isys-50326
Prasad, Acklesh, Green, Peter and Heales, Jon (2013). Beyond normal competencies: understanding organisation designs to develop and sustain IT-related capabilities. Australasian Journal of Information Systems, 18 (1), 5-28. doi: 10.3127/ajis.v18i1.767
Prasad, Acklesh, Green, Peter and Heales, Jon (2012). Antecedents of sustainable management support for IT-related initiatives. Australasian Journal of Information Systems, 17 (2), 23-41. doi: 10.3127/ajis.v17i2.653
Prasad, Acklesh and Heales, Jon (2010). On IT and business value in developing countries: A complementarities-based approach. International Journal of Accounting Information Systems, 11 (4), 314-335. doi: 10.1016/j.accinf.2010.09.001
Heales, J. (2008). Open source solutions. QBR, 25-25.
Susilo, A., Heales, J. and Rohde, F. (2007). Project management effectiveness: The Choice - formal or informal controls. Australasian Journal of Information Systems, 15 (1), 153-167. doi: 10.3127/ajis.v15i1.480
Heales, J. (2005). Undergraduate performance in accounting and business-based information technology. Accounting and Finance, 45 (3), 395-413. doi: 10.1111/j.1467-629X.2005.00141.x
Heales, J., Cockcroft, S. K. S. and Raduescu, C. O. (2004). The influence of national culture on the level and outcome of IS development decisions. The Journal of Global Information Technology Management, 7 (4), 3-28. doi: 10.1080/1097198X.2004.10856382
George, J. F., Beath, C., Davison, R., Heales, J. and Munro, M. (2003). Report of the Ad Hoc Committee on Member Misconduct to the AIS Council. Communications of the Association for Information Systems, 11, 54-78.
Bowen, PL, Heales, J and Vongphakdi, MT (2002). Reliability factors in business software: volatility, requirements and end-users. Information Systems Journal, 12 (3), 185-213. doi: 10.1046/j.1365-2575.2002.00128.x
Heales, J. (2002). A model of factors affecting an information system's change in state. Journal of Software Maintenance and Evolution-research and Practice, 14 (6), 409-427. doi: 10.1002/smr.271
Bowen, P. L., Heales, J. and Speed, A. E. (2000). An empirical analysis of the effect of criticality, complexity, and organisational influence on software reliablity. Australian Journal of Information Systems, 8 (1), 3-16.

Conference Papers

Lam, Tri, Heales, Jon and Hartley, Nicole (2022). Perceived risk triggers the effects of trace-back information on consumer trust. Twenty-eighth Americas Conference on Information Systems, Minneapolis, MN, United States, 10-14 August 2022. Atlanta, GA, United States: Association for Information Systems.
Wijesooriya, Chinthake, Heales, Jon and Rohde, Fiona (2019). Evaluation of virtual learning environment characteristics in learning performance. 10th International Conference on E-Education, E-Business, E-Management and E-Learning, IC4E 2019, Tokyo, Japan, 10-13 January 2019. New York, NY, United States: Association for Computing Machinery. doi: 10.1145/3306500.3306535
Wijesooriya, Chinthake, Heales, Jon and Rohde, Fiona (2019). Learning Synchronicity for Learning Performance. Pacific Asia Conference on Information Systems, X'ian, China, 8-12 July 2019. Atlanta, GA United States: Association for Information Systems.
Lam, Tri, Heales, Jon, Hartley, Nicole and Hodkinson, Chris (2018). Information transparency matters in relation to consumer trust in food safety. Australasian Conference on Information Systems, Sydney, Australia, 3-5 December 2018. Sydney, Australia: ACIS2018.org. doi: 10.5130/acis2018.bh
Heales, Jon, Agrey, Renae and Lam, Tri (2018). Employee database creates value for labor-hire firm and clients. 24th Americas Conference on Information Systems 2018: Digital Disruption AMCIS 2018, New Orleans, LA United States, 16 - 18 August 2018. Atlanta, GA United States: Association for Information Systems.
Wijesooriya, Chinthake, Heales, Jon, Rohde, Fiona and Clutterbuck, Peter (2018). The Role of Formal and Informal Learning Systems in Virtual Learning Environments. Pacific Asia Conference on Information Systems, Yokohama, Japan, 26 - 28 June 2018. Atlanta, GA United States: AIS Electronic Library (AISeL).
Wijesooriya, Chinthake, Heales, Jon, Rohde, Fiona and Clutterbuck, Peter (2018). Understanding Formal and Informal Learning Systems in Contemporary Learning Environments. Pacific Asia Conference on Information Systems, Yokohama, Japan, 26 - 28 June 2018. Atlanta, GA United States: Association for Information Systems.
Heales, Jon, Cockcroft Sophie and Trieu, Van-Hau (2017). The influence of privacy, trust, and national culture on internet transactions. 9th International Conference, SCSM 2017 Held as Part of HCI International 2017, Vancouver, BC, Canada, 9 - 14 July 2017. Heidelberg, Germany: Springer. doi: 10.1007/978-3-319-58559-8_14
Wijesooriya, C., Heales, J. and Clutterbuck, P. (2016). Social media and email as moderators of success in formative assessment. 22nd Americas Conference on Information Systems: Surfing the IT Innovation Wave, San Diego, United States, 11 - 14 August 2016. Association for Information Systems.
Wijesooriya, Chinthake, Heales, Jon and McCoy, Scott (2015). Multi-dimensional views for sustainability: ontological approach. 21st Americas Conference on Information Systems (AMCIS 2015), Puerto Rico, 13-15 August 2015. Americas Conference on Information Systems.
Wijesooriya, Chinthake, Heales, Jon and Clutterbuck, Peter (2015). Forms of formative assessment in virtual learning environments. 21st Americas Conference on Information Systems (AMCIS 2015), Puerto Rico, 13-15 August, 2015. ATLANTA: Americas Conference on Information Systems.
Wijesooriya, Chinthake, Heales, Jon and Clutterbuck, Peter (2014). Conceptual review of formative assessment in virtual learning environment: Constructivism approach. 20th Americas Conference on Information Systems (AMCIS 2014, Savannah, GA, United States, 7-9 August 2014. Association for Information Systems.
Le Thi Quynh, Nga, Heales, Jon and Xu, Dongming (2014). Examing significant factors and risks affecting the willingness to adopt a cloud-based CRM. 1st International Conference on HCI in Business, HCIB 2014 - Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014, Heraklion, Crete, Greece, 22 - 27 June 2014. Heidelberg, Germany: Springer. doi: 10.1007/978-3-319-07293-7_4
Wijesooriya, Chinthake, Xu, Dongming, Heales, Jon and Clutterbuck, Peter (2014). Development of measurement instrument for sustainable agricultural management. 20th Americas Conference on Information Systems (AMCIS 2014), Savannah, GA, United States, 7-9 August 2014. Association for Information Systems.
Prasad, Acklesh, Green, Peter, Heales, Jon and Finau, Glen (2014). Towards a model of cloud computing services for SMEs. Australasian Conference on Information Systems Towards a Model of Cloud Computing Services for SMEs, Auckland, New Zealand, 8 -10 December 2014. i6doc.com.
Prasad, Acklesh, Green, Peter, Heales, Jon and Finau, Glen (2014). On cloud computing service considerations for the small and medium enterprises. 20th Americas Conference on Information Systems (AMCIS 2014), Savannah, GA, United States, 7-9 August 2014. Association for Information Systems.
Yi, Zhuojun, Xu, Dongming and Heales, Jon (2013). The moderating effect of social influence on ethical decision making in software piracy. 17th Pacific Asia Conference on Information Systems, PACIS 2013, Jeju Island, South Korea, 18-22 June 2013. Atlanta, GA, United States: Association for Information Systems.
Prasad, Acklesh, Heales, Jon, Green, Peter and Finau, Glen (2013). On structural considerations for governing the cloud. 19th Americas Conference on Information Systems, AMCIS 2013, Chicago, IL United States, 15 - 17 August 2013. Red Hook, NY United States: Curran Associates Inc.
Samuwai, Jale, Prasad, Acklesh and Heales, John (2012). Towards an effective IT governance structure for organizations in developing economies. AMCIS 2012: 18th Americas Conference on Information Systems, Seattle, WA, USA, 9-12 August, 2012. Red Hook, NY, USA: Curran Associates.
Prasad, Acklesh, Heales, Jon, Green, Peter and Finau, Glen (2012). Leveraging value within IT-backed collaborative alliances. 18th Americas Conference on Information Systems 2012, AMCIS 2012, Seattle, United States, 9-12 August 2012.
Prasad, Acklesh, Green, Peter and Heales, Jon (2012). On IT governance structures and their effectiveness in collaborative organizational structures. 2011 Research Symposium on Information Integrity and Information Systems Assurance, Waterloo, ON, Canada, 20-22 October 2011. Oxford, United Kingdom: Pergamon. doi: 10.1016/j.accinf.2012.06.005
Prasad, Acklesh, Green, Peter, Heales, Jon and Finau, Glen (2012). Leveraging value within IT-backed collaborative alliances. 18th Americas Conference on Information Systems (AMCIS 2012), Seattle, WA, United States, 9 - 11 August 2012. Toronto, Canada: AIS Electronic Library.
Prasad, Acklesh, Green, Peter and Heales, Jon (2011). Sourcing and evaluating IT business value in emerging economies: The case of the South Pacific Island countries.
Prasad, Acklesh, Green, Peter and Heales, Jon (2011). IT governance in collaborative organizational structures.
Prasad, Acklesh, Green, Peter F. and Heales, Jon (2011). On IT governance structures and their effectiveness in collaborative organisational structures. University of Waterloo Centre for Information Integrity and Information Systems Assurance 7th Biennial Research Symposium, Toronto, Canada, 20-22 October 2011. Waterloo, Ontario, Canada: University of Waterloo.
Prasad, Acklesh, Green, Peter F. and Heales, Jon (2011). Developing sustainable IT-related capabilitiesv: Instrument development and test. AMCIS 2011, Detroit, MI, USA, 4-9 August 2011. Michigan, United States: Association for Information Systems (AIS).
Prasad, Acklesh, Green, Peter F. and Heales, Jon (2011). Sourcing and evaluating IT business value in emerging economies: The case of the South Pacific Island countries. 17th Americas Conference on Information Systems (AMCIS 2011), Detroit, MI, USA, 4-9 August 2011. Atlanta, GA, United States: Association for Information Systems.
Prasad, Acklesh, Green, Peter and Heales, Jon (2011). IT governance in collaborative organizational structures. 17th Americas Conference on Information Systems (AMCIS 2011), Detroit, MI, United States, 4-9 August 2011. Atlanta, GA, United States: Association for Information Systems (AIS).
Prasad, Acklesh, Heales, Jon and Green, Peter (2010). Antecedents of sustainable management support for IT-related initiatives. Americas Conference on Information Systems 2010 (AMCIS 2010), Lima, Peru, 12-15 August 2010. Red Hook, NY, United States: Association for Information Systems ( AIS ).
Prasad, Acklesh, Heales, Jon and Green, Peter (2010). A capabilities-based approach to obtaining a deeper understanding of information technology governance effectiveness: Evidence from IT steering committees. 2009 Research Symposium on Information Integrity & Information Systems Assurance, Toronto, ON, Canada, 1-3 October 2009. New York, United States: Elsevier Science. doi: 10.1016/j.accinf.2010.07.013
Prasad, Acklesh, Heales, Jon and Green, Peter (2010). Antecedents of sustainable management support for IT-related initiatives. 16th Americas Conference on Information Systems (AMCIS), Lima, Peru, 12-15 August 2010. Pittsburgh, PA, U.S.A.: Association for Information Systems.
Prasad, Acklesh, Heales, Jon and Green, Peter (2009). Information technology resources, complementarities and capabilities: Towards a deeper understanding of leveraging business value from IT.
Prasad, Acklesh, Heales, Jon and Green, Peter (2009). Towards a deeper understanding of information technology governance effectiveness: A capabilities-based approach. International Conference on Information Systems (ICIS) 2009, Phoenix, Arizona, USA, 15-18 December, 2009. Online: Association for Information Systems.
Prasad, A., Heales, J. and Green, P. F. (2009). Information technology resources, complementarities and capabilities: Towards a deeper understanding of leveraging business value from IT. 15th Americas Conference on Information Systems AMCIS 2009, San Francisco, California, 6-9 August, 2009. Toronto, Canada: Association for Information Systems.
McCoy, S. and Heales, J. (2009). Investigating TAM across cultures and systems. 15th Americas Conference on Information Systems AMCIS 2009, San Francisco, California, 6-9 August, 2009. Toronto, Canada: Association for Information Systems.
Prasad, A., Heales, J. and Green, P. (2009). Towards a deeper understanding of information technology governance effectiveness: A capabilities-based approach. University of Waterloo Centre for Information Integrity & Information Systems Assurance 6th Bi-Annual Research Symposium, Toronto, Canada, 1-3 October, 2009. Conference website: University of Waterloo Centre for Information Integrity & Information Systems Assurance.
Prasad, Acklesh and Heales, Jon (2008). Information technology and business value: How complementary IT usage platform and capable resources explain IT business value variation.
Prasad, Acklesh and Heales, Jon (2008). Information technology and business value in a global economy: Do information technology investments pay off in a developing economy?. 14th Americas Conference on Information Systems, AMCIS 2008, Toronto, Canada, 14-17 August 2008.
Raduescu, C., Heales, J. and Frampton, K. (2008). Towards information systems project success: The influence of incentives on project managers' drive and participation. International Research Workshop on Information Technology Project Management 2008, Paris, France, 12-13 December, 2008. Atlanta, Georgia: AIS Electronic Library (AISeL) / Association for Information Systems.
Campbell, J. and Heales, J. (2008). Factor analysis of individual outcomes for teleworkers. 19th Australasian Conference on Information Systems (ACIS), Christchurch, New Zealand, 3-5 December, 2008. Christchurch, New Zealand: Association for Information Systems / University of Canterbury.
Prasad, A. and Heales, J. (2008). Understanding the use of technology in organisations: A structural approach. 19th Australasian Conference on Information Systems (ACIS), Christchurch, New Zealand, 3-5 December, 2008. Christchurch, New Zealand: Association for Information Systems / University of Canterbury.
Prasad, A. and Heales, J. (2008). Information technology and business value: How complementary IT usage platform and capable resources explain IT business value variation. 14th Americas Conference on Information Systems AMCIS 2008, Toronto, 14-17 August, 2008. Toronto: Association for Information Systems.
Prasad, A. and Heales, J. (2008). Information technology and business value in a global economy: Do information technology investments pay off in a developing economy?. 14th Americas Conference on Information Systems AMCIS 2008, Toronto, 14-17 August, 2008. Toronto: Association for Information Systems.
Campbell, J. and Heales, J. (2008). Impact of telework on work practices in accounting. 2008 AFAANZ/IAAR Conference, Sydney, Australia, 6-8 July 2008. Sydney, Australia: Accounting & Finance Association of Australia and New Zealand.
Heales, J., Xu, D. and Gao, S. (2007). CONSIDERATIONS: Ranking IS journals. Third Asia-Pacific Research Symposium on Accounting Information Systems, Brisbane, Qld, 29 June, 2007. Brisbane, Qld: Association for Information Systems.
McCoy, S., Heales, J. and Roduigez, G. (2007). Cross cultural IS research: Minitrack Introduction. Thirteenth Americas Conference on Information Systems 2007, Keystone, Colorado, 9-11 August, 2007. Keystone, Colorado: Association for Information Systems.
Gartside, John and Heales, Jon (2006). A model of music piracy. 12th Americas Conference On Information Systems, AMCIS 2006, Acapulco, Mexico, 4-6 August 2006.
Gartside J., Heales J. and Xu D. (2006). Is music piracy normal? Behavioral effects of social and technological barriers. 27th International Conference on Information Systems, ICIS 2006, Milwaukee, WI, December 10, 2006-December 13, 2006.
Gartside, J., Heales, J and Xu, D (2006). Is music piracy normal? Behavioral effects of social and technological barriers factors affecting information system volatility. 27th International Conference on Information Systems (ICIS 2006), Milwaukee, Wisconsin, 10-13 December, 2006. Atlanta, Georgia: Association for Information Systems.
Gartside, J. and Heales, J (2006). A model of music piracy. 12th Americas Conference on Information Systems (AMCIS 2006), Acapulco, Mexico, 4-6 August, 2006. Atlanta, Georgia: Association for Information Systems.
Heales, Jon, Mccoy, Scott and Xu, Dongming (2005). Instant messaging: A cross-country comparison of factors affecting adoption. 11th Americas Conference on Information Systems, AMCIS 2005, Omaha, NB, United States, 11-14 August 2005.
Raduescu, C. O. and Heales, J. (2005). Incentives and their effects on information systems projects. ECIS 2005: 13th European Conference on Information Systems, Regensburg, Germany, 26-28 May, 2005. Germany: University of Regensburg.
Heales, Jon, McCoy, Scott and Xu, Dongming (2005). Instant messaging: A cross-country comparison of factors affecting adoption. AMCIS 2005: 11th Americas Conference on Information Systems, Omaha, Nebraska, United States of America, 11-14 August 2005. Atlanta, GA, United States of America: Association for Information Systems.
Cockcroft, Sophie and Heales, Jon (2005). National culture, trust and internet privacy concerns. ACIS 2005: 16th Australasian Conference on Information Systems, Sydney, Australia, 30 November - 2 December 2005. Sydney, Australia: Australasian Chapter of the Association for Information Systems.
Heales, J. (2004). National culture, infrastructure, and costs: Factors that lead to the use of wireless technologies. Americas Conference on Information Systems 2004, New York, 5-8 August, 2004. Atlanta, GA, USA: Association for Information Systems.
Heales, J. and Raduescu, C. O. (2004). The role of management incentives in successful information systems development and implementation. AMCIS 2004: 10th Americas Conference on Information Systems 2004, New York, NY United States, 5-8 August 2004. Atlanta, GA United States: Association for Information Systems.
Heales, J. and Cockcroft, S. K. S. (2003). The influence of national culture on the level and outcome of IS decision making in the IS maintenance/redevelopment decision. 2003 Americas Conference on Information Systems, AMCIS 2003, Tampa, Florida, U.S.A., 4-5 August 2003. Atlanta, GA, U.S.A.: Association for Information Systems.
Heales, J. (2000). Factors influencing performance in an undergraduate business-based information technology subject. AAANZ 2000 Annual Conference, Hamilton Island, 2-4 July, 2000. Melbourne: AAANZ.
Heales, J. (2000). Factors affecting information system volatility. ICIS 2000, Brisbane, Australia, 10-13 December, 2000. Atlanta, Georgia: ICIS.

Thesis

Heales, Jonathan (1998). Evolutionary and revolutionary maintenance of information systems: a theoretical and empirical analysis. PhD Thesis, School of Business, The University of Queensland. doi: 10.14264/224708