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  • Confronting problem behaviour is part of a manager’s role. Leadership expert Dr Polly Parker explains how to use ‘challenging conversations’ to resolve conflict and bring about change.

  • Traditional businesses in Indonesia are facing a fresh challenge, as the new generation of graduates exposed to western ideas are starting to rebel against authoritarian management styles and the subservient role expected of them.
  • Should advertisers use different positioning messages to promote the same product to different audiences? And if so, could there be a backlash if one group sees an advert targeted at another? New research has cast light on this marketing dilemma.
  • Managers trying to encourage their team to ‘do more with less’ sometimes overstep the mark. But when do high-pressure demands turn into abuse – and why do staff differ so markedly in their reactions to it? And how can managers trying to improve performance avoid being seen as bullies?
  • How can a small firm with a second-rate product challenge big business and end up dominating the market? Disruption - the concept often used to explain such shifts - is now at the centre of a heated debate.
  • Natural disasters can have a devastating effect on tourism. However Australia’s experience with flooding and bushfires has provided some valuable lessons on how destinations can recover after a crisis.
  • A growing number of business professionals are seeking a career in charities or social enterprise but they are often unprepared for the culture clash. Here’s what you need to know to make a smooth transition.
  • Stress in the workplace costs businesses millions of dollars each year. Now research is casting light on why some people are better at dealing with it, and how we can train others to become more resilient.
  • A new report which reveals the reasons for the fall in mining productivity holds some valuable insights for other sectors.

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