Daniela's research focuses on exploring Social Robots in Service and their impacts on a variety of service-related outcomes and entities including employees and consumers. Daniela is at the Mid-Candiditure Review stage of her PhD.

She has presented her research all over the globe at conferences such as Frontiers in Service 2018 (Austin, Texas), QUIS16 2019 (Karlstad, Sweden) and Hopper Downunder 2019 (Brisbane, Australia). Her research has also been accepted and presented at Frontiers in Service 2019 (Singapore), 2019 Academy of Marketing Science World Marketing Congress (Edinburgh, Scotland).

Daniela research interests lie in the interdisciplinary field of social robotics and intelligent technologies, particularly in exploring how such technologies can be leveraged for social good.

She has also worked on side projects as a Research Assistant for the School of Health and Rehabilitation exploring the barriers and enablers of telehealth in the elderly population.

Service roles: HDR Cohort Representative and President of UQ Business School HDR Committee 2018 - current.