Dr Joanna Kho
Postdoctoral Research Fellow
School of Business
Room 520, Joyce Ackroyd Building (37), St Lucia Campus
Book Chapter
Kho, Joanna and Spee, Paul (2021). Occupations, Professions and Routine Dynamics. Cambridge Handbook of Routine Dynamics. (pp. 380-396) edited by Martha S. Feldman, Brian T. Pentland, Luciana D'Adderio, Katharina Dittrich, Claus Rerup and David Seidl. New York, NY, United States: Cambridge University Press. doi: 10.1017/9781108993340.032
Journal Articles
Snoswell, Centaine L., Whitty, Jennifer A., Caffery, Liam J., Kho, Joanna, Horsham, Caitlin, Loescher, Lois J., Vagenas, Dimitrios, Gillespie, Nicole, Soyer, H. Peter and Janda, Monika (2021). Consumer preference and willingness to pay for direct-to-consumer mobile teledermoscopy services in Australia. Dermatology, 238 (2), 1-10. doi: 10.1159/000517257
Kho, Joanna, Gillespie, Nicole and Martin-Khan, Melinda (2020). A systematic scoping review of change management practices used for telemedicine service implementations. BMC Health Services Research, 20 (1) 815, 815. doi: 10.1186/s12913-020-05657-w
Kho, Joanna, Gillespie, Nicole, Horsham, Caitlin, Snoswell, Centaine, Vagenas, Dimitrios, Soyer, H. Peter and Janda, Monika (2020). Skin doctor consultations using mobile teledermoscopy: Exploring virtual care business models. Telemedicine and e-Health, 26 (11) tmj.2019.0228, 1406-1413. doi: 10.1089/tmj.2019.0228
Kho, Joanna, Spee, Andreas Paul and Gillespie, Nicole (2019). Enacting relational expertise to change professional routines in technology-mediated service settings. Research in the Sociology of Organizations, 61, 191-213. doi: 10.1108/s0733-558x20190000061010
Conference Papers
Kho, Joanna, Jenkins, Anna and Spee, Paul (2021). Routine emergence, selection and persistence: How entrepreneurs manage their business models in dynamic environments. 37th European Group for Organizational Studies Colloquium, Amsterdam, Netherlands, 8-10 July 2021.
Spee, Paul, Kho, Joanna and Jenkins, Anna (2021). Forming new routines. 37th European Group for Organizational Studies, Amsterdam, Netherlands, 8-10 July 2021.
Kho, Joanna and Gillespie, Nicole (2020). Embedding routines: A study of the flying doctor and delivery of virtual care services. 36th European Group for Organizational Studies, Hamburg, Germany, 2-4 July 2020.
Kho, Joanna, Spee, A. Paul and Gillespie, Nicole (2019). Routine Disruption and Integration: Enacting Complementary Patterns of Augmentation and Adjustment through Coordination. 35th European Group for Organizational Studies Colloquium, Edinburgh, United Kingdom, 4-6 July 2019.
Kho, Joanna, Spee, A. Paul and Gillespie, Nicole (2019). Replicating routines through information communication technologies: enacting complementary patterns of augmentation and adjustment. 79th Annual Meeting of the Academy of Management, Boston, MA, United States, 9-13 August 2019.
Kho, Joanna, Gillespie, Nicole and Spee, A. Paul (2018). Enacting professional competence at a distance: A case of reconfiguration and transformation to deliver telegeriatric services. 34th European Group for Organizational Studies Colloquium, Tallinn, Estonia, 5-7 July 2018.
Kho, Joanna, Spee, A. Paul and Gillespie, Nicole (2017). Recreating routines in virtual settings: A study of contextual change and adaptation. 33rd European Group for Organizational Studies Colloquium, Copenhagen, Denmark, 6-8 July 2017.
Kho, Joanna Maria, Spee, A. Paul and Gray, Leonard Charles (2016). Enacting professional competence at a distance: a case of telemedicine. 76th Annual Meeting of the Academy of Management, Anaheim, California, 5-9 August 2016. Briarcliff Manor, NY, United States: Academy of Management. doi: 10.5465/ambpp.2016.10250abstract
Kho, Joanna (2015). A practice shift: Enacting professional competence and routines in telemedicine. Successes and Failures in Telehealth: 6th Annual Meeting of the Australasian Telehealth Society, Brisbane, QLD Australia, 12-13 November 2015.
Kho, Joanna, Gillespie, Nicole and Spee, A. Paul (2015). The practice of medicine at a distance: Telemedicine adoption in Australian residential aged care facilities. 31st European Group for Organizational Studies Colloquium, Athens, Greece, 2-4 July 2015.
Kho, Joanna, Gillespie, Nicole, Martin-Khan, Melinda and Gray, Len (2014). Telemedicine adoption in residential aged care facilities: A practice-based approach. 28th Australian and New Zealand Academy of Management Conference, Sydney, NSW Australia, 3-5 December 2014.
Kho, Joanna, Gillespie, Nicole, Martin-Khan, Melinda and Gray, Len (2014). The adoption of telemedicine in a residential aged care facility: A multi-stakeholder perspective. Successes and Failures in Telehealth: 5th Annual Meeting of the Australasian Telehealth Society, Adelaide, SA Australia, 17-18 November 2014.
Kho, Joanna, Martin-Khan, Melinda, Gillespie, Nicole and Gray, Len (2013). A systematic review of change management practices for telehealth services in healthcare organisations. Successes and Failures in Telehealth: 4th Annual Meeting of the Australasian Telehealth Society, Brisbane, QLD Australia, 11-12 November 2013.
Thesis
Kho, Joanna (2019). Transforming work practices to deliver telehealth services: A study on professional competence, routines and relational expertise. PhD Thesis, UQ Business School, The University of Queensland. doi: 10.14264/uql.2019.288