Researcher biography

Joanna is a Postdoctoral Research Fellow at the University of Queensland (UQ), Business School (Management). She completed an MBA (2014) and PhD (Business/Medicine) (2019) at UQ. Her doctoral thesis focused on the implementation and adoption of telemedicine in residential aged care facilities. Through a 15-month longitudinal study adopting qualitative research methods, she examined the transformation of work practices through the reconfiguration of routine work, professional competence and creation of relational expertise.

She is currently involved in various research projects studying the impact of disruptive technologies and systems in different healthcare contexts including primary healthcare, rural health, aged care, dermatology and acute care settings. Her research interests include, social practice theory, professional practice, change management, routine dynamics, competence, virtual care and the application of new healthcare technologies and systems.

With over 10 years of experience in business management and administration roles, Joanna has built a strong foundation in the core aspects of management. Furthermore, she has experience in lean start-up companies and business consulting. Joanna has applied these business experiences when explaining management and organizational theories, during her previous teaching role as a lecturer in Managing Organizational Behaviour.

As a Prosci Certified Change Practitioner, Joanna has developed a strong understanding of the principles of implementation and change management, especially for new healthcare services and technology.

Joanna's work has been presented in various Business Management, Organizational Studies and Health related conferences.