Innovation for Productivity and Business Improvement

In today's global marketplace, maintaining competitive advantage is a challenge for businesses of all sizes. Putting innovation at the centre of your organisation is critical to improve team productivity, drive growth, achieve business and financial targets, and deliver the seamless customer experience today's market demands.

Through a blended learning journey, incorporating two face-to-face days with interactive online modules, you will work with leading academics, and access managers and leaders from a variety of industries to develop the practical techniques to apply innovative solutions to a range of business challenges and functions.

Topic: 
Corporate Innovation
Duration: 
Three days (one day self-paced online learning)
Next course:
21 May 2019 (see all)
Facilitator(s):
Associate Professor Tim Kastelle, Professor Martie-Louise Verreynne, Dr Nicole Hartley
Designed for: 
Middle Management
Location:
UQ Brisbane City (view map)
Cost: 
$2250 (excl. GST)

What you will learn

This course is designed for mid to senior level managers who want to innovation practices to improve business process, improve customer experience, increase productivity and achieve stronger business outcomes.  Applying creative thinking techniques and design-thinking methodology in a hands-on environment, you will learn how to:

  • Apply design thinking methodology to create proactive solutions to business challenges
  • Map your customer journey and identify opportunities to improve the experience
  • Build empathy with your customer and apply it to achieve a customer-centric focus
  • Test innovations through experimentation and prototyping
  • Analyse processes and identify improvements to increase agility
  • Create stronger alignment between innovation activities and organisational strategy
  • Foster a culture of innovation within your own team

Who is the course designed for

This course is designed for mid-to-senior level managers who want to innovation practices to improve business process, improve customer experience, increase productivity and achieve stronger business outcomes.

Style of learning

This three-day course combines a one-day self-paced online module with a two-day in class session.

The interactive digital learning platform for this course is in story format, with each subsequent module building your knowledge and skills. During the in-class component of the course you will apply your learnings from the digital modules of the course. There are reflective leadership short-answer and multi-choice questions to complete, case studies to read, and videos to watch within each of the five modules. You can expect each module to take an average of two-hours to complete. Each section within a module is approximately 20 minutes. We estimate an overall commitment of 8.5 hours pre-class work to receive maximise benefit from your time in class.

Once your registration for the course is complete, we will send you detailed information on accessing the digital learning platform approximately one month from the face-to-face session for the course.

Location

UQ Birsbane City
293 Queen Street
Brisbane City, QLD 4000

Enquire

If you'd like to find out more about Innovation for Productivity and Business Improvement, or any of our Executive Education courses please contact our Client Services Team at:

07 3346 7111

Upcoming sessions

21 May 2019 9:00am5:00pm
20 June 2019 9:00am21 June 2019 5:00pm
Associate Professor Tim Kastelle, Professor Martie-Louise Verreynne, Dr Nicole Hartley

Enrolments are now open. Please enrol at least one-week prior to the course start date. 

Enrol

Enquire

If you'd like to find out more about Innovation for Productivity and Business Improvement, or any of our Executive Education courses please contact our Client Services Team at:

07 3346 7111

Associate Professor Tim Kastelle

Tim’s research, teaching and engagement work are all based on his study of innovation management. He graduated from Princeton University with a degree in economics, and his MBA and PhD were completed at UQ. He has worked in marketing and management positions in a variety of industries including radio, office equipment, industrial chemicals, higher education and software, and these experiences inform both his research and his teaching. Tim has published widely in the leading innovation journals. He is deeply committed to translating research into practice. To this end, he writes a well-regarded innovation blog for managers, and he has worked extensively with a wide range of organisations. Tim has worked closely with the CSIRO to build the national research commercialisation program ON Prime.

 

Professor Martie-Louise Verreynne

Martie-Louise Verreynne is a Professor in Innovation and Entrepreneurship and Deputy Dean of the Business School at the University of Queensland in Brisbane, Australia. Her research in small firm innovation and resilience focuses on how these firms leverage capabilities and networks to gain a competitive edge. She holds an ARC Discovery grant that looks at the processes and technologies of open innovation and ARC ITTC focused on commercialisation in health. Martie-Louise has published in leading entrepreneurship and strategy journals; interdisciplinary journals, as well as the three main small business journals. She currently serves as Associate Editor to the prominent Journal of Small Business Management. She is a recipient of the prestigious Australian Learning and Teaching Council citation for contribution to student learning based on her work in the area of commercialisation of high-tech start-ups and leads the development of the MicroMasters in Corporate Innovation, delivered through EdX. Martie-Louise actively works with industry, focusing on research commercialisation, supporting small firms and providing policy advice.

 

Senior Lecturer Nicole Hartley

Dr Nicole Hartley is a research academic with the UQ Business School. Nicole’s career as an academic has spanned 14 years at institutions in both Sydney and Queensland. Her teaching expertise is in advertising, marketing strategy, digital media and consumer behaviour. Her specific research interests include service technology, virtualised services, customer-brand relationships, message framing, new media and service innovation. Nicole’s current research agenda focuses upon exploring customer perceptions of the advent of technology and various forms of disruption in the delivery of services. This research is currently focused within the education, tourism and health industries. Further to this, Nicole works closely with companies within the Brisbane technology start-up and social enterprise scene to advise on marketing advertising strategies to launch new-to-market technology-based products and services both nationally and globally.

Enquire

If you'd like to find out more about Innovation for Productivity and Business Improvement, or any of our Executive Education courses please contact our Client Services Team at:

07 3346 7111