Momentum

The Business School Magazine

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  • Innovation is the holy grail for today’s businesses – the hidden force that helps them adapt to changing demand, drive sustained growth and dominate their markets. So why are some companies able to continually reinvent themselves and stay at the forefront of their industry when others struggle to keep up?
  • Business model innovation can allow companies to transcend the competition and dominate their industry. However, not all innovations are created equal. Here is some advice on how to press the reset button.
  • What will service look like in the future? Top international researchers came together at a thought leadership conference to predict the future of service; identifying key trends, how service firms will change and what role technology will play in 2050.
  • Is the digital hospital roll out helping to improve patient care, or is it a waste of public money? A report by UQ Business School expert offers an independent verdict.
  • People are the most important factor in a business. However, recent research has found that some traditional Human Resource (HR) practices are ineffective. Is it time for a new approach?
  • Businesses and professionals beware - the forces of disruption are heading this way. Here are the some of the key changes that you need to be aware of to safeguard your company and your career.
  • As the ‘experience economy’ gathers pace, The University of Queensland (UQ) Business School tourism experts Dr Karen Hughes and Associate Professor David Solnet explain what businesses can learn from Disney’s approach to welcoming thousands of visitors into their theme parks every day.
  • The view from Wall Street: Cryptocurrencies are here to stay, but the future of the technology may not reflect the disruptive vision of its founders, say UQ Business School Honorary Fellow, Dr Rand Low and alumnus, Emeritus Professor Terry Marsh.
  • Market segmentation is behind the success of some of the world’s leading brands. Now a new book outlines how other businesses can benefit from the same approach.

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  • A small Queensland coffee shop has set itself apart with its innovative business model. Dr David Parker, an expert in service operations management with UQ Business School, explains what others can learn in a series of conversations with the owner. This article was adapted from the original in Management Services magazine.
  • As one of the world’s largest consumer markets, India offers huge opportunities for Australian companies but also major cultural challenges. After a memorable tour of India with a party of MBA students, MBA Director, Dr Sarah Kelly reveals some of the insights they gained.
  • How can start-ups with limited resources achieve international success? The answer could lie in their entrepreneurial approach to innovation.
  • Research has provided new insights into the way consumers view innovations – and how to command their love and respect.

  • Celebrities have been walking off the movie set and the sports field to help promote brands for decades. Dr Ravi Pappu of UQ Business School argues that research now shows there are measurable benefits in brand credibility to linking your name to a rising star.
  • Cash flow and customers – your business needs both. But in times of rapid change, just about everything else is up for grabs. What business skills will keep your company relevant? What are the capabilities of Business 3.0?
    Five UQ Business School thought leaders give their take on core capabilities for competitive corporations.

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  • You’re a good person. You’re socially responsible. Your money isn’t going to be used to kill whales, grow tobacco or buy arms. But are you saving the world, or just financially astute? UQ Business School’s Dr Darren Lee has looked at the numbers and says corporate social performance indicators have no financial impact at all – socially responsible investing is risk and return neutral.
  • Australians have long enjoyed cheap electricity, but in recent years, costs have shot up – in NSW alone prices have risen by about 85% since 2008 – and consumption has gone through the roof. Why?
  • Secure financial transactions are vital in a digital economy, but despite the best efforts of the world’s major credit card issuers to produce a viable standard, fraud is on the rise in Australia.
  • For the next in our series big data we look at how data capture and analysis is starting to transform the management of our most precious resource: water.

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  • 850 million people are active on Facebook every month. 175 million tweets were sent in through Twitter every day in 2012. Our passionate affair with social media has not burned brightly then fizzled. It is developing all the characteristics of a relationship that is here for the long-haul.
  • Futurists meet a need. In the midst of relentless and constant change, CEOs are looking for tools to manage uncertainty and reduce risk. But that’s not all. Business leaders don’t simply want to prepare for change; they want to influence it.
  • “Innovation is imperative. But there’s no point being innovative just for the sake of it. You don’t want to re-invent the wheel. If you are doing something that works, keep doing it. But if you spot a gap, you get innovative.”
  • Ninety per cent of smart phone owners use their phones to look up local information. Sixty per cent then act on it to visit, buy from or interact deeper.
  • From showrooming to virgin consumers we’re tripping over new business buzzwords at every turn. Are they simply jargon or do they tell us something about today’s rapidly changing business landscape that we should be listening to?
  • The Australian Government’s first Cyber Crime and Security Report was launched this month, with statistics showing that cyber crime has become ever more targeted and much more efficient. UQ Business School’s Dr Peter Clutterbuck suggests there is still plenty that businesses can do to protect their data integrity.
  • International forces are reshaping the world of business, but also creating new opportunities and a more level playing field for small firms.
  • We clock up 189 million hours of online video each year in Australia. Business and corporate videos are the second most popular content category, after entertainment. Do you know where to look for the latest and greatest online business video insights?
  • Consider the emerging business trends and think forward. What new skills in information management, healthcare and innovation will take the businesses of 2020 and beyond towards a prosperous future?

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  • Telemedicine could transform Australia’s health services – but overcoming resistance from patients and healthcare professionals will require strong change management skills.
  • We take a look at a few useful business podcasts that could pep up your journey, and make you more effective when you get there.
  • Trust. Jack Welch, former Chair and CEO of General Electric, believed it was the only way to get employees to do their best. Yet in turbulent times, and in the face of economic crises, trust is often under threat. How do companies build trust? And when trust is lost, what can be done?
  • What do businesses that grow fast have in common? If we knew that, we could bottle it.
  • Futurists meet a need. In the midst of relentless and constant change, CEOs are looking for tools to manage uncertainty and reduce risk. But that’s not all. Business leaders don’t simply want to prepare for change; they want to influence it.
  • From showrooming to virgin consumers we’re tripping over new business buzzwords at every turn. Are they simply jargon or do they tell us something about today’s rapidly changing business landscape that we should be listening to?
  • The Australian Government’s first Cyber Crime and Security Report was launched this month, with statistics showing that cyber crime has become ever more targeted and much more efficient. UQ Business School’s Dr Peter Clutterbuck suggests there is still plenty that businesses can do to protect their data integrity.
  • Renowned business mentor John Bittleston has had a 60-year career in business. In the first of two interviews with Momentum, he recalls how he found his first mentor at the age of 13 when a ploughman taught him how to create a straight furrow across a field by fixing his eyes on a tree at the other end. He discusses his own approach to mentoring and the importance of helping people to find their own ‘tree’.
  • Public speaking is an important skill for leaders. But if the thought fills you with dread, don’t be deterred – some of the most famous orators in history were nervous speakers. Here are seven tips on how to make a speech.

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  • Every sector has had its own internet-led revolution. In the service industry it’s been ‘remote provision’, with all the flexibility, choice and price comparison that online delivery facilitates. But, says Professor Hean Tat Keh, convenience may be perceived to come at greater risk.
  • How come this business insight and must-have learning tool arrives on my desk as a 500 page plus printed hardcover? Surely no one is buying textbooks these days.

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