A small Queensland coffee shop has set itself apart with its innovative business model. Dr David Parker, an expert in service operations management with UQ Business School, explains what others can learn in a series of conversations with the owner. This article was adapted from the original in Management Services magazine.

Smartphones will become the new wallets as digital money grows in popularity - but this new and disruptive technology could also have a profound impact on business and the world economy.

Meditation is catching on amongst CEOs as the new way to get ahead. But can a few minutes of daily contemplation really improve your leadership skills or your company’s profitability?

There are still very few women in top jobs, even though their presence gives companies a strategic advantage. Now a new report has identified ways employers can help them rise through the ranks.

Forget PowerPoint presentations - leaders need to be able to tell a good story if they are to make their ideas stick. Storytelling can help businesses to motivate staff and inspire brand loyalty. Now developments in the digital world are making this ancient art more relevant than ever.

America’s No.1 residential lender was one of the first to collapse in the financial crisis. Now a new report analyses what went wrong and what lessons we can learn from it.

Innovation has long been viewed as a way to achieve competitive advantage but new research suggests it may be an asset for brand building too.

Iran offers great potential for Australian business following the lifting of sanctions, but ignorance about the country could result in lost opportunities, says management expert Associate Professor Bernard McKenna.

How can start-ups with limited resources achieve international success? The answer could lie in their entrepreneurial approach to innovation.