A small Queensland coffee shop has set itself apart with its innovative business model. Dr David Parker, an expert in service operations management with UQ Business School, explains what others can learn in a series of conversations with the owner. This article was adapted from the original in Management Services magazine.

Now there’s a new place to hang out at work. Enterprise social networks provide an online environment where employees can get to know their colleagues, work together and exchange ideas.

Smartphones will become the new wallets as digital money grows in popularity - but this new and disruptive technology could also have a profound impact on business and the world economy.

There are still very few women in top jobs, even though their presence gives companies a strategic advantage. Now a new report has identified ways employers can help them rise through the ranks.

America’s No.1 residential lender was one of the first to collapse in the financial crisis. Now a new report analyses what went wrong and what lessons we can learn from it.

By Associate Professor Sunil Venaik and Dr Paul Brewer for The Conversation (September 2015)

Iran offers great potential for Australian business following the lifting of sanctions, but ignorance about the country could result in lost opportunities, says management expert Associate Professor Bernard McKenna.

How can start-ups with limited resources achieve international success? The answer could lie in their entrepreneurial approach to innovation.

As a series of major transport schemes gets underway, could a new and more radical approach to project management help keep them on track?