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  • In sport, as well as business, improving performance is about creating an environment that enables people to grow and develop. A former Olympic coach explains how it’s done.
  • Working with local communities is different to dealing with other types of customers or stakeholders. However the ability to engage with them and win their support is a valuable skill that offers opportunities to generate both profit and social value, says social entrepreneurship expert Dr Lance Newey.
  • Will rising fuel costs mean the end of long-haul holidays? Will shopping become the new sightseeing? And will tourists turn into ‘cyborgs’? Discover the six key trends shaping tourism in the 21st century.
  • Now there’s a new place to hang out at work. Enterprise social networks provide an online environment where employees can get to know their colleagues, work together and exchange ideas.
  • A small Queensland coffee shop has set itself apart with its innovative business model. Dr David Parker, an expert in service operations management with UQ Business School, explains what others can learn in a series of conversations with the owner. This article was adapted from the original in Management Services magazine.
  • Smartphones will become the new wallets as digital money grows in popularity - but this new and disruptive technology could also have a profound impact on business and the world economy.
  • There are still very few women in top jobs, even though their presence gives companies a strategic advantage. Now a new report has identified ways employers can help them rise through the ranks.
  • America’s No.1 residential lender was one of the first to collapse in the financial crisis. Now a new report analyses what went wrong and what lessons we can learn from it.
  • By Associate Professor Sunil Venaik and Dr Paul Brewer for The Conversation (September 2015)

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