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  • Business model innovation can allow companies to transcend the competition and dominate their industry. However, not all innovations are created equal. Here is some advice on how to press the reset button.
  • What will service look like in the future? Top international researchers came together at a thought leadership conference to predict the future of service; identifying key trends, how service firms will change and what role technology will play in 2050.
  • Is the digital hospital roll out helping to improve patient care, or is it a waste of public money? A report by UQ Business School expert offers an independent verdict.
  • People are the most important factor in a business. However, recent research has found that some traditional Human Resource (HR) practices are ineffective. Is it time for a new approach?
  • Businesses and professionals beware - the forces of disruption are heading this way. Here are the some of the key changes that you need to be aware of to safeguard your company and your career.
  • As the ‘experience economy’ gathers pace, The University of Queensland (UQ) Business School tourism experts Dr Karen Hughes and Associate Professor David Solnet explain what businesses can learn from Disney’s approach to welcoming thousands of visitors into their theme parks every day.
  • The view from Wall Street: Cryptocurrencies are here to stay, but the future of the technology may not reflect the disruptive vision of its founders, say UQ Business School Honorary Fellow, Dr Rand Low and alumnus, Emeritus Professor Terry Marsh.
  • Market segmentation is behind the success of some of the world’s leading brands. Now a new book outlines how other businesses can benefit from the same approach.
  • How can organisations restore confidence in the wake of a scandal? Recent research from The University of Queensland (UQ) Business School has identified a number of different approaches organisations can take.

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  • Your cultural background may determine how you react to bad customer service, suggests a study led by UQ Business School and conducted across the US, Australia, Thailand and China. Companies seeking to expand internationally, beware, one culture's polite complaint can be another culture's outraged outburst.
  • It's time for leaders to step up. The world faces a range of complex, global challenges: resource depletion, food security, global financial instability, demographic imbalance and climate change. Business can be part of the solution, but are our business leaders up to the job? Associate Professors Bernard McKenna, David Rooney and Dr Hannes Zacher consider wisdom as a prerequisite for leadership.
  • Companies involved in corporate scandals often put the blame on rogue employees. However new research has found that in most cases, the company’s organisational design is to blame. So what can be done to help prevent such incidents in the future?
  • Low pay is no longer just a problem for the poor – it can have a damaging effect on business and the economy too, according to a leading economist.
  • By Associate Professor Sunil Venaik and Dr Paul Brewer for The Conversation (January 2015)
  • Many of those facing redundancy in the current round of industry restructurings are the over-45s, who find it more difficult to find new jobs. How can we help them get back to work?
  • In sport, as well as business, improving performance is about creating an environment that enables people to grow and develop. A former Olympic coach explains how it’s done.
  • Do X-Politicians come back as company directors?

    There is life after politics, but is it in business? When politicians join company boards in Australia, the share price is more likely to drop than when a non-politician is appointed, says UQ Business School research. Don’t shareholders value the expertise that our former leaders bring to the boardroom? Or perhaps it’s a vote of confidence in our democracy?
  • Everyone knows the first thing you should do when starting a business is to write a business plan. Or is it? According to one school of thought, business plans are a waste of time because they are based on untested hypotheses. The lean startup movement has turned conventional business thinking on its head in an attempt to make the whole process of starting a company less risky.

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