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Ms Csilla Demeter

Room 115, Colin Clark building, St Lucia campus

Publications

Journal Article (1)

Journal Article

Demeter, Csilla, Walters, Gabrielle and Mair, Judith (2021). Identifying appropriate service recovery strategies in the event of a natural disaster. Journal of Hospitality and Tourism Management, 46, 405-413. doi: 10.1016/j.jhtm.2021.01.015