Technology

From introducing robots in the workplace to persuading humans to work alongside them, leaders need to prepare for the brave new world ahead. But what skills will be most important for leaders as these technologies develop?

A new, high-value asset is being traded on global markets. Described as ‘the new oil’, data has powered the growth of digital giants like Amazon, Google and Facebook by allowing them to target customers more effectively and boost sales. Companies need to develop a more ethical approach or face a backlash, says UQ Business School data expert Dr Ida Someh.

What will service look like in the future? Top international researchers came together at a thought leadership conference to predict the future of service; identifying key trends, how service firms will change and what role technology will play in 2050.