Momentum

The business magazine of UQ Business School

Keeping you up-to-date on the latest business thinking, research insights and expert opinion. Subscribe to get Momentum updates delivered straight to your inbox.

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  • Market segmentation is behind the success of some of the world’s leading brands. Now a new book outlines how other businesses can benefit from the same approach.
  • Regulating team moods is one of the most important roles for leaders, but they can pay a heavy price. Here are a few tips on how to be effective and avoid burn-out.
  • "The retail giant has had problems entering the Australian market – but don’t underestimate its impact," says Dr Rand Low.
  • How can organisations restore confidence in the wake of a scandal? Recent research from The University of Queensland (UQ) Business School has identified a number of different approaches organisations can take.
  • "The finance industry’s narrow focus on creating shareholder value often has unintended consequences," says UQ Business School’s Professor Karen Benson. "It’s time for a new approach."
  • An economist is returning to his roots to explore ways to help smallholder family farms to innovate, improve productivity and increase family income.
  • Having the motivation to persevere in pursuit of an idea is critical for entrepreneurs – but how can you be sure that you are not throwing good money after bad?
  • A study which set out to investigate what holds back women’s careers offers some useful insights into how to build confidence in children of both sexes.
  • Innovation has never been more important or moved so fast. Here Professor Mark Dodgson, an internationally renowned innovation expert from The University of Queensland (UQ) Business School, outlines the latest thinking on innovation, based on current research and insights from the technology revolutions in the past.

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  • The Paris climate change summit will trigger a new wave of cleantech investment. The breakthroughs it brings will drive economic growth and create new jobs and prosperity.

  • Concerns over missed social opportunities can be a major driver for Millennials, as the travel industry has discovered.
  • We take a look at a few useful business podcasts that could pep up your journey, and make you more effective when you get there.
  • Momentum takes a look at doing good. And why it might just be the best business decision you ever make.
  • Australian retailers are losing out in the competition for online sales, as consumers now spend more money with overseas websites than those from home-grown companies. Here are some lessons retailers could learn from their foreign competitors.
  • Tired of working long hours as an owner manager? By taking a step back, you can improve your quality of life and will be in a better position to take the business forward.
  • Boards are not just for big companies – the knowledge and contacts that experienced board members bring can help small companies to fast track their growth.
  • Team building can be challenging if the members are thousands of miles apart. However research has indicated ways to help virtual teams manage conflicts and become high performers.
  • Credit rating agencies wield considerable power in the global financial system. With one of the big three agencies, Standard & Poor’s, being sued for $5 billion by the US department of justice, we look at what credit ratings do and why they are all over the news.

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  • Your cultural background may determine how you react to bad customer service, suggests a study led by UQ Business School and conducted across the US, Australia, Thailand and China. Companies seeking to expand internationally, beware, one culture's polite complaint can be another culture's outraged outburst.
  • Companies involved in corporate scandals often put the blame on rogue employees. However new research has found that in most cases, the company’s organisational design is to blame. So what can be done to help prevent such incidents in the future?
  • Low pay is no longer just a problem for the poor – it can have a damaging effect on business and the economy too, according to a leading economist.
  • New research suggests that Australia’s controversial law to curb excessive executive pay has met with some success – but at a price.

  • Customer rage is on the increase, fuelled in part by the prevalence of social media. And if organisations don’t want to be on the receiving end, they’d better start working with their customers.
  • You’re a good person. You’re socially responsible. Your money isn’t going to be used to kill whales, grow tobacco or buy arms. But are you saving the world, or just financially astute? UQ Business School’s Dr Darren Lee has looked at the numbers and says corporate social performance indicators have no financial impact at all – socially responsible investing is risk and return neutral.

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  • It might not be on their list of strategic markets, however the Big Four could be making a mistake by neglecting Iran’s potential.
  • A better understanding of culture can help Australia’s entry into the Asian market. But how can we find better ways to train managers to build insights and cultural knowledge?
  • The Paris climate change summit will trigger a new wave of cleantech investment. The breakthroughs it brings will drive economic growth and create new jobs and prosperity.

  • The movie The Big Short focuses on the events leading up to the financial crisis. However, according to Professor Anne Wyatt and Professor Peter Wells, the root of the problem lay in US policies introduced decades before.
  • Impact investing is still a new concept within financial circles, but one which could see billions of dollars channelled into addressing social problems. How can Australia make the most of it?
  • International forces are reshaping the world of business, but also creating new opportunities and a more level playing field for small firms.
  • It's close to a quarter of a century since the People's Republic of China embraced the symbol of the capitalist economy: the share market. UQ Business School's Caroline Chen says reforms over recent years are improving corporate governance and will have a knock on effect for investor confidence. But the playing field isn't quite level yet.
  • Property expert Associate Professor Clive Warren explains the underlying factors affecting the property market and answers the question everyone is asking.
  • How can general practice be managed to deliver bang-for-health-dollar-buck to the government, healthcare outcomes for patients and a respectable ROI for the business?
    UQ Business School's Dr Robyn King considers which management systems bring efficient business practice to general practice.

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  • As the system behind Bitcoin, blockchain was once seen as the domain of arms dealers and money launderers. However it is now recognised as an important technology in its own right.
  • A technique developed by a lecturer to engage students in class could provide added interest to business seminars and training
  • Healthcare IT projects have a poor track record – so why did the digital transformation of Princess Alexandra Hospital succeed when so many others have gone disastrously wrong?
  • Innovation is the key to a better future for Australians – but we need to take pride in our past achievements to convince people of the benefits, says Professor Mark Dodgson.
  • Today's focus on image, brands and buzzwords may divert attention from the nuts and bolts of business. Is it time for us all to drop the hype and face reality?
  • Businesses and professionals beware - the forces of disruption are heading this way. Here are the some of the key changes that you need to be aware of to safeguard your company and your career.
  • Finland has become a global market leader in the lucrative mobile gaming industry. Could the country’s unique business culture be the key to its success?
  • Which of the most popular slogans are most persuasive to customers – and what do they really say about your product?
  • The Paris climate change summit will trigger a new wave of cleantech investment. The breakthroughs it brings will drive economic growth and create new jobs and prosperity.

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  • Open-plan working is increasingly popular with companies, but critics claim it can damage productivity and morale.
  • Efficiency is no longer enough. Businesses need to be agile and adaptable to thrive in the new age of uncertainty, and play can help them achieve that.
  • Directors who sit on multiple boards are increasingly being blamed for poor performance; however, their diverse skills and experience can bring real value to a business.
  • In extreme sports and in business, overestimating one’s own ability can be dangerous
  • Research has identified the fundamental qualities required for wise decision making – and how managers can develop them during the course of their daily work
  • It’s no joke - US companies are adopting humour as a tool to improve performance. Could the same approach work in Australia?

  • In business and in war, prolonged stress can be a killer. New research amongst Special Forces troops shows how emotional intelligence training can build resilience.
  • An expat assignment can have a damaging effect on the ‘trailing spouse’ – but why do some partners thrive when others sink into despair?
  • Research has revealed the different approaches that managers use to deal with diversity in real life work situations – but which is the most effective?

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  • Eastern customers can be slower to anger than those in the West – but once pushed beyond the brink, the consequences can be more severe.
  • From socialising with staff to devising strategies to save face, the latest article in our ‘Asian century’ series explores the challenges facing Western managers in China’s hotels.
  • Customer satisfaction depends on the staff, experts believe. But how can you motivate your employees to create the best possible customer experience? Research at a Queensland restaurant chain holds some valuable clues.
  • Which of the most popular slogans are most persuasive to customers – and what do they really say about your product?
  • Concerns over missed social opportunities can be a major driver for Millennials, as the travel industry has discovered.
  • As consumers become more sophisticated, tourism and leisure businesses are no longer simply providing a service but selling an experience. Now research is casting new light on what tourists really want and how to design experiences to meet their expectations.
  • Even environmental activists go on holiday – although they may feel guilty about their impact on the planet. Now research has revealed the six most common excuses they use to justify their behaviour.
  • Loyalty schemes allow companies to tap into detailed information about their customers’ behaviour, encourage repeat customers and generate more revenue. However they need to be relevant to your customers’ needs. Here are some ideas for features, new and old, which companies are using.
  • Should advertisers use different positioning messages to promote the same product to different audiences? And if so, could there be a backlash if one group sees an advert targeted at another? New research has cast light on this marketing dilemma.

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  • This month the Green Buildings Council of Australia launches the pilot Green Stars – Communities initiative, an independent, national scheme that aims to certify the sustainability of community level projects. Associate Professor Clive Warren at UQ Business School, an expert in green building rating in the commercial office space, asks: who needs a green star rating and how do we know what it’s worth?
  • Can insurers or reinsurers change our behaviour and help us adapt to climate change? Australia’s obsession with sea changes, waterfront properties and coastal living has a dark side that will make its presence inevitably and abundantly felt in coming years.
  • For the next in our series big data we look at how data capture and analysis is starting to transform the management of our most precious resource: water.

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