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  • Directors who sit on multiple boards are increasingly being blamed for poor performance; however, their diverse skills and experience can bring real value to a business.
  • Research has identified the fundamental qualities required for wise decision making – and how managers can develop them during the course of their daily work
  • In business and in war, prolonged stress can be a killer. New research amongst Special Forces troops shows how emotional intelligence training can build resilience.
  • Research has revealed the different approaches that managers use to deal with diversity in real life work situations – but which is the most effective?
  • Confronting problem behaviour is part of a manager’s role. Leadership expert Dr Polly Parker explains how to use ‘challenging conversations’ to resolve conflict and bring about change.

  • Should advertisers use different positioning messages to promote the same product to different audiences? And if so, could there be a backlash if one group sees an advert targeted at another? New research has cast light on this marketing dilemma.
  • Managers trying to encourage their team to ‘do more with less’ sometimes overstep the mark. But when do high-pressure demands turn into abuse – and why do staff differ so markedly in their reactions to it? And how can managers trying to improve performance avoid being seen as bullies?
  • A new report which reveals the reasons for the fall in mining productivity holds some valuable insights for other sectors.

  • Some things don’t change – including human nature and the basic principles of business. These ten best sellers have a timeless appeal and are recommended reading for managers at all levels.

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