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  • Research has revealed the different approaches that managers use to deal with diversity in real life work situations – but which is the most effective?
  • Should advertisers use different positioning messages to promote the same product to different audiences? And if so, could there be a backlash if one group sees an advert targeted at another? New research has cast light on this marketing dilemma.
  • Managers trying to encourage their team to ‘do more with less’ sometimes overstep the mark. But when do high-pressure demands turn into abuse – and why do staff differ so markedly in their reactions to it? And how can managers trying to improve performance avoid being seen as bullies?
  • Confronting problem behaviour is part of a manager’s role. Leadership expert Dr Polly Parker explains how to use ‘challenging conversations’ to resolve conflict and bring about change.

  • A new report which reveals the reasons for the fall in mining productivity holds some valuable insights for other sectors.

  • Low pay is no longer just a problem for the poor – it can have a damaging effect on business and the economy too, according to a leading economist.
  • Some things don’t change – including human nature and the basic principles of business. These ten best sellers have a timeless appeal and are recommended reading for managers at all levels.
  • New research suggests that Australia’s controversial law to curb excessive executive pay has met with some success – but at a price.

  • Managers often dismiss the role of feelings but research suggests they should pay attention to the emotional climate at work and choose staff with emotional intelligence. Here are eight ways to create an emotionally healthy organisation.

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