Social media is transforming business. It is building new kinds of communities and shaping key conversations. What are the trends? Who’s doing it well? And how can you build your own online profile?

Customer rage is on the increase, fuelled in part by the prevalence of social media. And if organisations don’t want to be on the receiving end, they’d better start working with their customers.

Recent research emerging from the UQ Business School shows that companies large and small are finding innovative and unique responses to the challenges and broader issues of sustainability and climate change.

The reality of tougher trading conditions and the high Australian dollar means that SMEs will need smart and well-targeted strategies to make a dent in overseas markets. How can a small business determine a successful export strategy?

Successful business leaders need two things: a business to drive, and followers – colleagues, employees and customers – who believe in them enough to accept direction, and to join them on their journey.

Only three per cent of CEOs of top Australian companies are women, making it one of the lowest rates in the Western world.

A universal financial reporting format makes sense to regulators. But so far, when it comes to volunteer take up, it’s largely had a thumbs down from business. UQ Business School’s Peter Green, Alastair Robb and Fiona Rohde ask why.

You’re a good person. You’re socially responsible. Your money isn’t going to be used to kill whales, grow tobacco or buy arms. But are you saving the world, or just financially astute? UQ Business School’s Dr Darren Lee has looked at the numbers and says corporate social performance indicators have no financial impact at all – socially responsible investing is risk and return neutral.

Australians have long enjoyed cheap electricity, but in recent years, costs have shot up – in NSW alone prices have risen by about 85% since 2008 – and consumption has gone through the roof. Why?