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Not so long ago, businesses were defined by whether they offered a product or a service. Now, businesses that exclusively align themselves with one or the other risk falling behind.

From building trust to changing careers and managing wellbeing. Let’s face it: the end of the year is fast approaching. These suggestions will make you think about the big issues as you set your goals and plan for 2022.

In the last 12 months, leaders have faced a melting pot of pressure. Pressure to perfect our ‘pivot’ game, which turned into a constant pirouette to survive disruption; pressure to manage teams remotely; and pressure to hit constantly moving targets while reprioritising goals.

It’s been another challenging year with COVID-19 outbreaks, and the consequent restrictions turning even the best-laid plans upside down. It’s one thing to have this affect our personal lives, but how can employers hope to fairly assess employee performance during such uncertainty?