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  • Leaders and teams have been tested more than ever before during the pandemic, as they've navigated hardship, dealt with increased levels of remote work and attempted to balance personal wellbeing. To help leaders adapt and continue to succeed in uncertain times, UQ Business School researchers share the top 5 leadership trends that will dominate the future business landscape.
  • As Australia emerges from a winter hibernation unlike any experienced before, many small businesses are struggling to stay afloat. Top UQ business and law experts share their top strategies to help small businesses take stock, pivot and innovate to avoid an insolvency spiral.
  • The global COVID-19 pandemic has brought about a series of changes to the way we work. From suddenly managing teams working remotely to employees experiencing hardship – the crisis has led to many new leadership challenges. According to Professor Neal Ashkanasy (OAM), leaders now more than ever need to have a sharpened awareness of emotional intelligence and how to use it.
  • Most people say they care about their personal information being shared online. However, a much smaller percentage of people actually take the necessary actions to preserve their privacy. Dr Ivano Bongiovanni discusses why actions don’t always match beliefs when it comes to data.
  • The chaos caused by the coronavirus outbreak forced the hand of Australian businesses and organisations to create and action rigorous COVID Safe plans, allowing them to continue operating while mitigating risk to the community. Dr Anna Phelan warns that without a similar approach to the global plastic waste issue, this crisis will continue to escalate.
  • Insider trading comes in two main forms: arguably legal and clearly illegal. But, as with drugs in sport, it’s hard to tell when arguably legal ends and clearly illegal begins. Associate Professor Barry Oliver sheds light on new research how some CEOs are walking a thin line when it comes to insider trading.
  • Research shows that trust within an organisation is critically important for successfully navigating crises and disruption. Management expert from The University of Queensland Business School, Professor Nicole Gillespie, shares insights on how leaders can maintain employee trust during the current COVID-19 crises.
  • Cancel culture — withdrawing support for public figures when they do or say something offensive — has become so widespread it was Macquarie Dictionary’s 2019 word of the year. Marketing expert, Dr Alison Joubert from The University of Queensland Business School explains how this trend is affecting society and marketers.
  • Tourism has emerged as one of the hardest-hit industries during the coronavirus pandemic, yet, its income is paramount to the survival of most countries. Now is the perfect time to build in strategies that ensure environmental and economic sustainability.

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  • Credit rating agencies wield considerable power in the global financial system. With one of the big three agencies, Standard & Poor’s, being sued for $5 billion by the US department of justice, we look at what credit ratings do and why they are all over the news.
  • Robots are moving off the assembly line, into other areas of work. Businesses will need to adapt to take advantage of the benefits that robots can offer, while managing the impact on their human workforce. The mantras of organisational change management, leadership and culture will take on new and very real meaning.
  • Between us we’ve downloaded 11 apps for every man, woman and child on earth - and not everyone has a smart phone. Yet. We take a look at a few apps that are emerging for business use. It’s just a sample. Do you have more to add?
  • Professional networking sites are undoubtedly a great way to stay in touch with business contacts, former colleagues and uni mates, but how essential are they to the job application process? Are the days of the paper résumé numbered? And what’s an online peer endorsement worth? As LinkedIn turns 10, we ask: is the résumé dead?
  • A growing number of business professionals are seeking a career in charities or social enterprise but they are often unprepared for the culture clash. Here’s what you need to know to make a smooth transition.
  • Do X-Politicians come back as company directors?

    There is life after politics, but is it in business? When politicians join company boards in Australia, the share price is more likely to drop than when a non-politician is appointed, says UQ Business School research. Don’t shareholders value the expertise that our former leaders bring to the boardroom? Or perhaps it’s a vote of confidence in our democracy?
  • Everyone knows the first thing you should do when starting a business is to write a business plan. Or is it? According to one school of thought, business plans are a waste of time because they are based on untested hypotheses. The lean startup movement has turned conventional business thinking on its head in an attempt to make the whole process of starting a company less risky.

  • If you think it’s hard running a business, spare a thought for those starting up in the tough slum areas of Colombia, where a new initiative by UQ Business School aims to show how enterprise can help rebuild communities.
  • Working with local communities is different to dealing with other types of customers or stakeholders. However the ability to engage with them and win their support is a valuable skill that offers opportunities to generate both profit and social value, says social entrepreneurship expert Dr Lance Newey.

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  • New research suggests that Australia’s controversial law to curb excessive executive pay has met with some success – but at a price.

  • Customer rage is on the increase, fuelled in part by the prevalence of social media. And if organisations don’t want to be on the receiving end, they’d better start working with their customers.
  • You’re a good person. You’re socially responsible. Your money isn’t going to be used to kill whales, grow tobacco or buy arms. But are you saving the world, or just financially astute? UQ Business School’s Dr Darren Lee has looked at the numbers and says corporate social performance indicators have no financial impact at all – socially responsible investing is risk and return neutral.

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  • Property expert Associate Professor Clive Warren explains the underlying factors affecting the property market and answers the question everyone is asking.
  • How can general practice be managed to deliver bang-for-health-dollar-buck to the government, healthcare outcomes for patients and a respectable ROI for the business?
    UQ Business School's Dr Robyn King considers which management systems bring efficient business practice to general practice.

  • A growing number of business professionals are seeking a career in charities or social enterprise but they are often unprepared for the culture clash. Here’s what you need to know to make a smooth transition.
  • A new report which reveals the reasons for the fall in mining productivity holds some valuable insights for other sectors.

  • Smartphones will become the new wallets as digital money grows in popularity - but this new and disruptive technology could also have a profound impact on business and the world economy.
  • America’s No.1 residential lender was one of the first to collapse in the financial crisis. Now a new report analyses what went wrong and what lessons we can learn from it.
  • By Associate Professor Sunil Venaik and Dr Paul Brewer for The Conversation (September 2015)
  • Is it wise to leave young males in charge of the world's financial system? Research suggests that having more female bankers could help prevent a future financial crisis – the challenge may be keeping them in the industry.
  • There’s been a steady stream of economic doom and gloom on the global scene for over two years now and, although Australia has weathered well overall, we are part of the global economy, so what happens to our trading partners impacts eventually on us.

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  • Cloud computing can offer real benefits for business but it also brings new challenges. Dr Micheal Axelsen, an IT expert from UQ Business School, says businesses need to understand the risks and address them.
  • As the system behind Bitcoin, blockchain was once seen as the domain of arms dealers and money launderers. However it is now recognised as an important technology in its own right.
  • A technique developed by a lecturer to engage students in class could provide added interest to business seminars and training
  • Healthcare IT projects have a poor track record – so why did the digital transformation of Princess Alexandra Hospital succeed when so many others have gone disastrously wrong?
  • Innovation is the key to a better future for Australians – but we need to take pride in our past achievements to convince people of the benefits, says Professor Mark Dodgson.
  • Today's focus on image, brands and buzzwords may divert attention from the nuts and bolts of business. Is it time for us all to drop the hype and face reality?
  • Finland has become a global market leader in the lucrative mobile gaming industry. Could the country’s unique business culture be the key to its success?
  • Which of the most popular slogans are most persuasive to customers – and what do they really say about your product?
  • The Paris climate change summit will trigger a new wave of cleantech investment. The breakthroughs it brings will drive economic growth and create new jobs and prosperity.

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  • As technology changes the way we choose and buy products, companies need to rethink their approach to customer experience. Insightful use of data is now key to understanding and engaging customers.
  • Employment in bars, restaurants and hotels could help young people with multiple challenges to break the cycle of despair. We just need to find the right recipe, says Dr Richard Robinson.
  • From socialising with staff to devising strategies to save face, the latest article in our ‘Asian century’ series explores the challenges facing Western managers in China’s hotels.
  • Customer satisfaction depends on the staff, experts believe. But how can you motivate your employees to create the best possible customer experience? Research at a Queensland restaurant chain holds some valuable clues.
  • Which of the most popular slogans are most persuasive to customers – and what do they really say about your product?
  • Concerns over missed social opportunities can be a major driver for Millennials, as the travel industry has discovered.
  • As consumers become more sophisticated, tourism and leisure businesses are no longer simply providing a service but selling an experience. Now research is casting new light on what tourists really want and how to design experiences to meet their expectations.
  • Even environmental activists go on holiday – although they may feel guilty about their impact on the planet. Now research has revealed the six most common excuses they use to justify their behaviour.
  • Loyalty schemes allow companies to tap into detailed information about their customers’ behaviour, encourage repeat customers and generate more revenue. However they need to be relevant to your customers’ needs. Here are some ideas for features, new and old, which companies are using.

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  • For the next in our series big data we look at how data capture and analysis is starting to transform the management of our most precious resource: water.

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