Customer rage is on the increase, fuelled in part by the prevalence of social media. And if organisations don’t want to be on the receiving end, they’d better start working with their customers.
Recent research emerging from the UQ Business School shows that companies large and small are finding innovative and unique responses to the challenges and broader issues of sustainability and climate change.
The reality of tougher trading conditions and the high Australian dollar means that SMEs will need smart and well-targeted strategies to make a dent in overseas markets. How can a small business determine a successful export strategy?
Successful business leaders need two things: a business to drive, and followers – colleagues, employees and customers – who believe in them enough to accept direction, and to join them on their journey.
A universal financial reporting format makes sense to regulators. But so far, when it comes to volunteer take up, it’s largely had a thumbs down from business. UQ Business School’s Peter Green, Alastair Robb and Fiona Rohde ask why.
The great race to get in on the growth in Asia is on and, according to Dr Yunxia Zhu, Senior Lecturer in Strategy at UQ Business School, like Black Caviar at Royal Ascot or an 800 metre swim at the London Olympics, the winners will be determined by a nose, by the 0.02 seconds lead they wrestle from the challengers.
While most other areas of business activity undergo radical reinvention, what are human resource managers doing differently to stay relevant? Associate Professor Polly Parker says personal responsibility plays an important part.