Business School

Professor Graeme Shanks

Professor
School of Business
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Researcher biography

Graeme Shanks is a Professor in the Business Information Systems discipline at the UQ Business School, The University of Queensland. He is also Honorary Professor in the School of Computing and Information Systems, The University of Melbourne. He was previously Associate Dean (Research) in the Faculty of Information Technology at Monash University. His research interests include understanding how organisations benefit from artificial intelligence, business analytics and enterprise architecture, and ethical aspects of big data analytics.He has published the outcomes of his research in over 200 journal and conference papers. He was awarded an Australian Professorial Fellow position by the Australian Research Council in 2010, and was a member of the College of Experts of the Australian Research Council from 2004-2005.

Publications

Book Chapters (10)
Journal Articles (50)
Conference Papers (63)

Book Chapters

Breidbach, Christoph F., Davern, Michael, Shanks, Graeme and Asadi-Someh, Ida (2019). On the ethical implications of big data in service systems. Handbook of service science. (pp. 661-674) edited by Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, Kelly Lyons, Lia Patrício and Yuriko Sawatani. Cham, Switzerland: Springer. doi: 10.1007/978-3-319-98512-1_29
Shanks, Graeme and Bekmamedova, Nargiza (2018). Case study research in information systems. Research methods: information, systems, and contexts. (pp. 193-208) edited by Kirsty Williamson and Graeme Johanson. Sawston, Cambridge, United Kingdom: Chandos Publishing. doi: 10.1016/b978-0-08-102220-7.00007-8
Price, Rosanne and Shanks, Graeme (2016). A semiotic information quality framework: development and comparative analysis. Enacting research methods in information systems. (pp. 219-250) edited by Leslie P. Willcocks, Chris Sauer and Mary C. Lacity. Cham, Switzerland: Palgrave Macmillan. doi: 10.1007/978-3-319-29272-4_7
Bekmamedova, Nargiza, Shanks, Graeme and Carlsson, Sven (2014). Achieving organisational benefits with social media analytics. DSS 2.0 – supporting decision making with new technologies. (pp. 533-544) Amsterdam, The Netherlands: IOS Press. doi: 10.3233/978-1-61499-399-5-533
Rivera, David Santiago and Shanks, Graeme (2014). A dashboard to support management of business analytics capabilities. DSS 2.0 – supporting decision making with new technologies. (pp. 253-264) Amsterdam, The Netherlands: IOS Press. doi: 10.3233/978-1-61499-399-5-253
Wood, Miguel, Milton, Simon and Shanks, Graeme (2014). The influence of personality traits on online information behaviour during political campaigns. DSS 2.0 – supporting decision making with new technologies. (pp. 203-214) Amsterdam, The Netherlands: IOS Press. doi: 10.3233/978-1-61499-399-5-203
Shanks, Graeme and Bekmamedova, Nargiza (2012). Integrating business analytics systems with the enterprise environment: an evolutionary process perspective. Fusing decision support systems into the fabric of the context. (pp. 161-172) Amsterdam, The Netherlands: IOS Press. doi: 10.3233/978-1-61499-073-4-161
Shanks, Graeme, Bekmamedova, Nargiza, Adam, Frederic and Daly, Mary (2012). Embedding business intelligence systems within organisations. Fusing decision support systems into the fabric of the context. (pp. 113-124) Amsterdam, The Netherlands: IOS Press. doi: 10.3233/978-1-61499-073-4-113
Shanks, Graeme, Nuredini, Jasmina and Weber, Ron (2005). Evaluating conceptual modelling practices: composites, things, properties. Business Systems Analysis with Ontologies. (pp. 28-55) edited by Peter Green and Michael Rosemann. Hershey, PA, United States: Idea Group Publishing. doi: 10.4018/978-1-59140-339-5.ch002
Seddon, Peter B., Lewis, Geoffrey, Freeman, Phil and Shanks, Graeme (2004). Business models and their relationship to strategy1. Value Creation from E-Business Models. (pp. 11-24) Elsevier Ltd.. doi: 10.1016/B978-075066140-9/50004-7

Journal Articles

Someh, Ida, Wixom, Barbara, Davern, Michael and Shanks, Graeme (2023). Configuring relationships between analytics and business-domain groups for knowledge integration. Association of Information Systems. Journal, 24 (2) 63, 592-618. doi: 10.17705/1jais.00782
Tamm, Toomas, Seddon, Peter B. and Shanks, Graeme (2022). How enterprise architecture leads to organisational benefits. International Journal of Information Management, 67 102554, 1-22. doi: 10.1016/j.ijinfomgt.2022.102554
Kurnia, Sherah, Kotusev, Svyatoslav, Shanks, Graeme, Dilnutt, Rod and Milton, Simon (2021). Stakeholder engagement in enterprise architecture practice: What inhibitors are there?. Information and Software Technology, 134 106536, 106536. doi: 10.1016/j.infsof.2021.106536
Kurnia, Sherah, Kotusev, Svyatoslav, Shanks, Graeme, Dilnutt, Rod, Taylor, Paul and Milton, Simon (2021). Enterprise architecture practice under a magnifying glass: linking artifacts, activities, benefits, and blockers. Communications of the Association for Information Systems, 49 (1) 34, 668-698. doi: 10.17705/1CAIS.04936
Tamm, Toomas, Seddon, Peter B. and Shanks, Graeme (2020). How do different types of BA users contribute to business value?. Communications of the Association for Information Systems, 46 (1) 28, 656-678. doi: 10.17705/1CAIS.04628
Someh, Ida, Davern, Michael, Breidbach, Christoph F. and Shanks, Graeme (2019). Ethical issues in big data analytics: A stakeholder perspective. Communications of the Association for Information Systems, 44 (1) 34, 718-747. doi: 10.17705/1cais.04434
Someh, Ida, Shanks, Graeme and Davern, Michael (2019). Reconceptualizing synergy to explain the value of business analytics systems. Journal of Information Technology, 34 (4), 371-391. doi: 10.1177/0268396218816210
Shanks, G., Gloet, M., Asadi, Someh I., Frampton, K. and Tamm, T. (2018). Achieving benefits with enterprise architecture. Journal of Strategic Information Systems, 27 (2), 139-156. doi: 10.1016/j.jsis.2018.03.001
Galliers, R. D., Newell, S., Shanks, G. and Topi, H. (2017). Datification and its human, organizational and societal effects: the strategic opportunities and challenges of algorithmic decision-making. Journal of Strategic Information Systems, 26 (3), 185-190. doi: 10.1016/j.jsis.2017.08.002
Someh, Ida Asadi and Shanks, Graeme (2016). Emergence of business value from complementary interactions between informational and transactional IT systems. Australasian Journal of Information Systems, 20. doi: 10.3127/ajis.v20i0.1122
Ahmad, Atif, Maynard, Sean B and Shanks, Graeme (2015). A case analysis of information systems and security incident responses. International Journal of Information Management, 35 (6), 717-723. doi: 10.1016/j.ijinfomgt.2015.08.001
Toppenberg, Gustav, Henningsson, Stefan and Shanks, Graeme (2015). How cisco systems used enterprise architecture capability to sustain acquisition-based growth. MIS Quarterly Executive, 14 (4), 151-168.
Tamm, Toomas, Seddon, Peter B., Shanks, Graeme, Reynolds, Peter and Frampton, Keith M. (2015). How an Australian retailer enabled business transformation through enterprise architecture. MIS Quarterly Executive, 14 (4), 181-193.
Cosic, Ranko, Shanks, Graeme and Maynard, Sean (2015). A business analytics capability framework. Australasian Journal of Information Systems, 19, S5-S19. doi: 10.3127/ajis.v19i0.1150
Ong, Kok-Leong, Alahakhoon, Damminda and Shanks, Graeme (2015). Editorial for the special issue on business analytics applications. Australasian Journal of Information Systems, 19, S1-S3. doi: 10.3127/ajis.v19i0.1245
Santiago Rivera, David and Shanks, Graeme (2015). A dashboard to support management of business analytics capabilities. Journal of Decision Systems, 24 (1), 73-86. doi: 10.1080/12460125.2015.994335
Webb, Jeb, Ahmad, Atif, Maynard, Sean B. and Shanks, Graeme (2014). A situation awareness model for information security risk management. Computers and Security, 44, 1-15. doi: 10.1016/j.cose.2014.04.005
Webb, Jeb, Maynard, Sean, Ahmad, Atif and Shanks, Graeme (2014). Information security risk management: an intelligence-driven approach. Australasian Journal of Information Systems, 18 (3), 391-404. doi: 10.3127/ajis.v18i3.1096
Shanks, Graeme, Bekmamedova, Nargiza and Willcocks, Leslie (2013). Using business analytics for strategic alignment and organisational transformation. International Journal of Business Intelligence Research, 4 (3), 1-15. doi: 10.4018/ijbir.2013070101
Shanks, Graeme and Bekmamedova, Nargiza (2012). Achieving benefits with business analytics systems: an evolutionary process perspective. Journal of Decision Systems, 21 (3), 231-244. doi: 10.1080/12460125.2012.729182
Shanks, Graeme and Weber, Ron (2012). The hole in the whole: a response to Allen and March. MIS Quarterly, 36 (3), 965-980. doi: 10.2307/41703489
Simsion, Graeme, Milton, Simon K. and Shanks, Graeme (2012). Data modeling: description or design?. Information and Management, 49 (3-4), 151-163. doi: 10.1016/j.im.2012.01.003
Staehr, Lorraine, Shanks, Graeme and Seddon, Peter B. (2012). An explanatory framework for achieving business benefits from ERP systems. Journal of the Association for Information Systems, 13 (6), 424-465. doi: 10.17705/1jais.00299
Rahim, Md Mahbubur, Shanks, Graeme and Johnston, Robert B. (2011). A cross industry comparison of inter-organisational systems implementation activities. Electronic Commerce Research, 11 (2), 215-243. doi: 10.1007/s10660-010-9074-9
Tamm, Toomas, Seddon, Peter B., Shanks, Graeme and Reynolds, Peter (2011). How does enterprise architecture add value to organisations?. Communications of the Association for Information Systems, 28 (1), 141-168. doi: 10.17705/1cais.02810
Price, Rosanne J. and Shanks, Graeme (2011). The impact of data quality tags on decision-making outcomes and process. Journal of the Association for Information Systems, 12 (4), 323-346. doi: 10.17705/1jais.00264
Satchell, C., Shanks, G., Howard, S. and Murphy, J. (2011). Identity crisis: User perspectives on multiplicity and control in federated identity management. Behaviour and Information Technology, 30 (1), 51-62. doi: 10.1080/01449290801987292
Shanks, Graeme, Moody, Daniel, Nuredini, Jasmina, Tobin, Daniel and Weber, Ron (2010). Representing classes of things and properties in general in conceptual modelling: An empirical evaluation. Journal of Database Management, 21 (2), 1-25. doi: 10.4018/jdm.2010040101
Shanks, Graeme, Jagielska, Ilona and Jayaganesh, Malini (2009). A framework for understanding customer relationship management systems benefits. Communications of the Association for Information Systems, 25 (1), 263-288. doi: 10.17705/1cais.02526
Nguyen, Lemai and Shanks, Graeme (2009). A framework for understanding creativity in requirements engineering. Information and Software Technology, 51 (3), 655-662. doi: 10.1016/j.infsof.2008.09.002
Fisher, Julie, Shanks, G. and Lamp, J. (2009). Addendum July 2008: ERA replaces RQF. Australasian Journal of Information Systems, 15 (2), 5-6.
Smith, Stephen P., Rahim, Md Mahbubur, Shanks, Graeme and Johnston, Robert B. (2008). How organization goals affect interorganization system implementation projects: Evidence and implications. Asia Pacific Management Review, 13 (3), 567-581.
Shanks, Graeme, Tansley, Elizabeth, Nuredini, Jamina, Tobin, Daniel and Weber, Ron (2008). Representing part-whole relations in conceptual modelling: An empirical evaluation. MIS Quarterly, 32 (3), 553-573. doi: 10.2307/25148856
Price, Rosanne and Shanks, Graeme (2005). A semiotic information quality framework: Development and comparative analysis. Journal of Information Technology, 20 (2), 88-102. doi: 10.1057/palgrave.jit.2000038
Gibbs, Martin R., Shanks, Graeme and Lederman, Reeva (2005). Data quality, database fragmentation and information privacy. Surveillance and Society, 3 (1), 45-58.
Shanks, Graeme, Tansley, Elizabeth and Weber, Ron (2004). Representing composites in conceptual modelling. Communications of the ACM, 47 (7), 77-80. doi: 10.1145/1005817.1005826
Moody, Daniel L. and Shanks, Graeme G. (2003). Improving the quality of data models: Empirical validation of a quality management framework. Information Systems, 28 (6), 619-650. doi: 10.1016/S0306-4379(02)00043-1
Parr, Anne and Shanks, Graeme (2000). A model of ERP project implementation. Journal of Information Technology, 15 (4), 289-303. doi: 10.1080/02683960010009051
Seddon, Peter and Shanks, Graeme (2000). Editorial. Journal of Information Technology, 15 (3), 181-182. doi: 10.1080/02683960050153147
Shanks, Graeme and Seddon, Peter (2000). Editorial. Journal of Information Technology, 15 (4), 243-244. doi: 10.1080/02683960010008935
Giannoccaro, Anthony, Shanks, Graeme and Darke, Peta (1999). Stakeholder perceptions of data quality in a data warehouse environment. Journal of Research and Practice in Information Technology, 31 (4), 110-117.
Nguyen, L., Swatman, P. A. and Shanks, G. (1999). Using design explanation within the formal object-oriented method. Requirements Engineering, 4 (3), 152-164. doi: 10.1007/s007660050025
Shanks, Graeme and Darke, Peta (1999). Understanding corporate data models. Information and Management, 35 (1), 19-30. doi: 10.1016/S0378-7206(98)00078-0
Moody, Daniel L. and Shanks, Graeme (1998). Improving the Quality of Entity Relationship Models: An Action Research Programme. Australian Computer Journal, 30 (4), 129-138.
Shanks, Graeme and Darke, Peta (1998). Understanding Data Quality in a Data Warehouse. Australian Computer Journal, 30 (4), 122-128.
Moody, D. L. and Shanks, G. G. (1998). What Makes a Good Data Model? A Framework for Evaluating and Improving the Quality of Entity Relationship Models. Australian Computer Journal, 30 (3), 97-110.
Darke, Peta, Shanks, Graeme and Broadbent, Marianne (1998). Successfully completing case study research: Combining rigour, relevance and pragmatism. Information Systems Journal, 8 (4), 273-289.
Shanks, Graeme (1997). The challenges of strategic data planning in practice: An interpretive case study. Journal of Strategic Information Systems, 6 (1), 69-90. doi: 10.1016/S0963-8687(96)01053-0
Darke, P. and Shanks, G. (1997). User viewpoint modelling: Understanding and representing user viewpoints during requirements definition. Information Systems Journal, 7 (3), 213-219.
Darke, Peta and Shanks, Graeme (1996). Stakeholder viewpoints in requirements definition: A framework for understanding viewpoint development approaches. Requirements Engineering, 1 (2), 88-105.

Conference Papers

Kurnia, Sherah, Kotusev, Svyatoslav, Dilnutt, Rod, Taylor, Paul, Shanks, Graeme and Milton, Simon (2020). Artifacts, activities, benefits and blockers: Exploring enterprise architecture practice in depth. 53rd Hawaii International Conference on System Sciences, Maui, HI United States, 7-10 January 2020. Washington, DC United States: IEEE Computer Society. doi: 10.24251/hicss.2020.687
Tona, Olgerta, Someh, Ida Asadi, Mohajeri, Kaveh, Shanks, Graeme, Davern, Michael, Carlsson, Sven and Kajtazi, Miranda (2018). Towards ethical big data artifacts: a conceptual design. 51st Hawaii International Conference on System Sciences, Hilton Waikoloa Village, Hawaii, 3-6 January 2018. Hawaii International Conference on System Sciences. doi: 10.24251/hicss.2018.571
Someh, Ida, Jafari Songhori, Mohsen, Wixom, Barbara and Shanks, Graeme (2018). Emergence of data and non-data team networks: an agent-based model. International Conference on Information Systems 2018, ICIS 2018, San Francisco, CA United States, 13-16 December 2018. Atlanta, GA United States: Association for Information Systems.
Naseer, Humza, Maynard, Sean B., Ahmad, Atif and Shanks, Graeme (2018). Cybersecurity risk management using analytics: A dynamic capabilities approach. ICIS 2018 – International Conference On Information Systems, San Francisco, CA United States, 13-16 December 2018. Atlanta, GA United States: Association for Information Systems.
Ahmad, Atif, Baskerville, Richard L., Webb, Jeb, Maynard, Sean B. and Shanks, Graeme (2018). Organizational Security Learning from Incident Response. ICIS 2017: Transforming Society with Digital Innovation, Seoul, South Korea, 10-13 December 2017. Atlanta, GA United States: Association for Information Systems.
Asadi Someh, Ida, Wixom, Barbara, Davern, Michael and Shanks, Graeme (2017). Enablers and mechanisms: practices for achieving synergy with business analytics. Hawaii International Conference on System Sciences, Waikoloa, HI, United States, 4-7 January 2017. Honolulu, HI, United States: Hawaii International Conference on System Sciences. doi: 10.24251/hicss.2017.649
Cullen, Sara, Shanks, Graeme, Davern, Michael and Willcocks, Leslie (2017). A framework for relationships in outsourcing: Contract management archetypes. 50th Hawaii International Conference on System Sciences, Waikoloa Village, HI United States, 4-7 January 2017. Washington, DC United States: IEEE Computer Society. doi: 10.24251/hicss.2017.652
Asadi Someh, I., Breidbach, C. F., Davern, M. and Shanks, G. (2016). Ethical implications of big data analytics. 24th European Conference on Information Systems, ECIS 2016, Istanbul, Turkey, 12 - 15 June 2016. Atlanta, GA United States: Association for Information Systems.
Asadi Someh, Ida, Frampton, Keith, Davern, Michael and Shanks, Graeme (2016). The role of synergy in using enterprise architecture for business transformation. European Conference on Information Systems, Istanbul, Turkey, 12-15 June 2016. Atlanta, GA, United States: Association for Information Systems.
Asadi Someh I. and Shanks G. (2015). How business analytics systems provide benefits and contribute to firm performance?. 23rd European Conference on Information Systems, ECIS 2015, Munster, Germany, 26 - 29 May, 2015. Association for Information Systems.
Topi, Heikki, Clemons, Eric K., Lee, Matthew K. O., Newell, Susan, Shanks, Graeme and Winter, Susan J. (2014). Big data, big decisions: reflections on AIS's role in ethical guidance and oversight. International Conference on Information Systems (ICIS) 2014, Auckland, New Zealand, 14-17 December 2014. Atlanta, GA USA: Association for Information Systems.
Someh I. A. and Shanks G. (2014). Complementarity of informational and transactional IT systems in generating IT-based business value. 8th Information Systems Foundations Workshop, WISF 2014, Canberra, Australia, 2 - 3 October, 2014. ANU E Press.
Bekmamedova, Nargiza and Shanks, Graeme (2014). Social media analytics and business value: a theoretical framework and case study. Proceedings of the Forty-Seventh Annual Hawaii International Conference on System Sciences, Waikoloa, Hawaii, 6-9 January 2014. Piscataway, NJ USA: IEEE Computer Society. doi: 10.1109/HICSS.2014.464
Someh I. A. and Shanks G. (2013). The role of synergy in achieving value from Business Analytics systems. International Conference on Information Systems, ICIS 2013, Milan, Italy, 15-18 December 2013.
Shanks, Graeme and Bekmamedova, Nargiza (2013). Understanding business analytics innovations using dynamic capabilities: the BAIP model. 21st European Conference on Information Systems, Utrecht, Netherlands, 6-8 June 2013. Atlanta, GA USA: Association for Information Systems.
Tamm, Toomas, Seddon, Peter and Shanks, Graeme (2013). Pathways to value from business analytics. International Conference on Information Systems (ICIS 2013): Reshaping Society Through Information Systems Design, Milan, Italy, 15-18 December 2013. Atlanta, GA USA: AIS Electronic Library.
Kurniawati, , Nargiza, Bekmamedova and Graeme, Shanks (2013). The business impact of social media analytics. Association for Information Systems.
Someh, Ida Asadi and Shanks, Graeme (2013). Realising synergy in business analytics enabled systems. 24th Australasian Conference on Information Systems (ACIS), Melbourne, Australia, 4-6 December 2013. Melbourne, Australia: RMIT University.
Webb, Jeb, Maynard, Sean, Ahmad, Atif and Shanks, Graeme (2013). Towards an intelligence-driven information security risk management process for organisations. 24th Australasian Conference on Information Systems 2013, Melbourne, VIC Australia , 4-6 December 2013. Melbourne, VIC Australia: RMIT University.
Cosic, Ranko, Shanks, Graeme and Maynard, Sean (2012). Towards a business analytics capability maturity model. ACIS 2012 : Proceedings of the 23rd Australasian Conference on Information Systems, Geelong, VIC Australia, 3-5 December 2012. Geelong, VIC Australia: Deakin University.
Bekmamedova, Nargiza and Shanks, Graeme (2012). Exploring the balance between trust and formal controls in information systems outsourcing relationships. Pacific Asia Conference on Information Systems, PACIS 2012, Ho Chi Minh City, Vietnam, 11-15 July 2012. Atlanta, GA USA: Pacific Asia Conference on Information Systems.
Shanks, Graeme and Bekmamedova, Nargiza (2012). The impact of strategy on business analytics success. 23rd Australasian Conference on Information Systems, Geelong, VIC Australia, 3-5 December 2012. Geelong, VIC Australia: Australasian Conference on Information Systems.
Shanks, Graeme, Bekmamedova, Nargiza and Willcocks, Leslie (2012). Business analytics: enabling strategic alignment and organisational transformation. ECIS 2012 - Proceedings of the 20th European Conference on Information Systems 2012, Barcelona, Spain, 10-13 June 2012. Atlanta, GA USA: Association for Information Systems.
Nguyen, Lemai, Evans, Shaheen, Wilde, William David and Shanks, Graeme (2011). Information needs in community aged care.
Shanks, Graeme and Sharma, Rajeev (2011). Creating value from business analytics systems: The impact of strategy.
Shanks, Graeme, Bekmamedov, Nargiza and Sharma, Rajeev (2011). Creating value from business analytics systems: A process-oriented theoretical framework and case study.
Sharma, Rajeev and Shanks, Graeme (2011). The role of dynamic capabilities in creating business value from IS assets.
Ali, Mazen, Kurnia, Sherah and Shanks, Graeme (2010). The role of relationships in the adoption of Interorganisational Information Systems (IOS).
Rahim, Md Mahbubur, Shanks, Graeme and Jagielska, Ilona (2010). The role of organizational motivations in information systems implementation.
Shanks, Graeme, Sharma, Rajeev, Seddon, Peter and Reynolds, Peter (2010). The impact of strategy and maturity on business analytics and firm performance: A review and research agenda.
Nguyen, Lemai, Evans, Shaheen, Wilde, William David and Shanks, Graeme (2010). Supporting information needs of senior citizens in community aged care.
Sharma, Rajeev, Reynolds, Peter, Scheepers, Rens, Seddon, Peter B. and Shanks, Graeme (2010). Business analytics and competitive advantage: A review and a research agenda. IOS Press. doi: 10.3233/978-1-60750-577-8-187
Price, Rosanne and Shanks, Graeme (2010). DQ tags and decision-making. IEEE Computer Society. doi: 10.1109/HICSS.2010.159
Ashkanasy, Shawn, Vetere, Frank, Davis, Hillary and Shanks, Graeme (2009). Finding the other 5%: Understanding the role of social networking technologies in building personal networks for young adults with cancer. Kluwer Academic Publishers. doi: 10.1007/978-1-84882-854-4_6
Smith, Stephen P., Shanks, Graeme, Johnston, Robert B. and Rahim, Md. Mahbubur (2009). IOS project motivation as a determinant of project activities and business capabilities.
Jayaganesh, Malini and Shanks, Graeme (2009). A cultural analysis of ERP-enabled business process management strategy and governance in Indian organisations.
Price, Rosanne and Shanks, Graeme (2009). Data quality tags and decision-making: A cognitive process tracing study.
Price, Rosanne and Shanks, Graeme (2009). The effect of data quality tag values and usable data quality tags on decision-making. doi: 10.1007/978-3-642-04205-8_15
Ali, Mazen, Kurnia, Sherah and Shanks, Graeme (2008). Interorganizational systems (IOS) adoption over time: Empirical Evaluation in the Australian Grocery Industry.
Shaari, Imran, Chang, Shanton and Shanks, Graeme G. (2008). Virtual Teams: Information types for effective functioning.
Price, Rosanne and Shanks, Graeme (2008). Data quality tags and decision-making: Improving the design and validity of experimental studies. IOS Press.
Nguyen, Lemai, Shanks, Graeme, Vetere, Frank and Howard, Steve (2008). The decision-making journey of a family carer: Information and social needs in a cultural context. IOS Press.
Nguyen, Lemai and Shanks, Graeme (2007). Families as carers - Information needs in a cultural context.
Smith, Stephen, Rahim, Md. Mahbubur, Johnston, Robert and Shanks, Graeme (2007). Towards a motivational theory of technology implementation processes.
Rahim, Md. Mahbubur, Smith, Stephen P., Shanks, Graeme and Johnston, Robert B. (2007). Understanding IOS implementation process in an automotive manufacturing company: An organisational motivation perspective.
Smith, Stephen P., Shanks, Graeme, Johnston, Robert B. and Rahim, Md Mahbubur (2007). From intention to motivation: Developing a motivation-based model of IOS Implementation.
Nguyen, Lemai and Shanks, Graeme (2007). Using protocol analysis to explore the creative requirements engineering process. ANU E Press. doi: 10.22459/isftrr.11.2007.07
Satchell, Christine, Shanks, Graeme, Howard, Steve and Murphy, John (2006). Beyond security: Implications for the future of federated digital identity management systems. doi: 10.1145/1228175.1228231
Nguyen, Lemai and Shanks, Graeme (2006). A conceptual approach to exploring creativity in requirements engineering.
Rahim, Md. Mahbubur, Shanks, Graeme and Johnston, Robert B. (2006). Understanding ios adoption processes in a firsttier automotive supplier company: An application of the theory of ios adoption motivation.
Satchell, Christine, Shanks, Graeme, Howard, Steve and Murphy, John (2006). Knowing me, knowing you: End user perceptions of identity management systems.
Rahim, Md Mahbubur, Shanks, Graeme, Kurnia, Sherah and Johnston, Robert (2006). Exploring factors affecting the achievement of different types of inter-organisational systems (IOS) benefits.
Staehr, Lorraine, Shanks, Graeme and Seddon, Peter B. (2006). Understanding the business consequences of ERP use. 14th European Conference on Information Systems, ECIS 2006, Goteborg, Sweden, 12-14 June 2006.
Rahim, Md. Mahbubur, Shanks, Graeme, Sarker, Pradipta and Johnston, Robert (2005). Validating the theory of IOS adoption in the context of the Australian automotive industry: Some preliminary findings.
Price, Rosanne J. and Shanks, Graeme (2005). Empirical refinement of a semiotic information quality framework.
Jagielska, Ilona, Ionescu, John and Shanks, Graeme (2005). An investigation into the application of CRM systems to product development. International Business Information Management Association, IBIMA.
Shanks, Graeme, Nuredini, Jasmina, Tobin, Daniel, Moody, Daniel and Weber, Ron (2003). Representing things and properties in conceptual modelling: an empirical evaluation. ECIS 2003: 11th European Conference on Information Systems, Naples, Italy, 16-18 June, 2003. London, United Kingdom: Information Systems Group.
Shanks, Graeme, Nuredini, Jasmina, Tobin, Daniel, Tansley, Elizabeth and Weber, Ronald (2003). An empirical evaluation of conceptual modelling practices. 14th Australasian Conference on Information Systems (ACIS 2003), Perth, Australia, 26 - 28 November 2003. Joondalup, WA Australia: We-B Centre.
Shanks, Graeme, Tobin, Daniel, Nuredini, Jasmina and Weber, Ron (2003). REPRESENTING THINGS AND PROPERTIES IN CONCEPTUAL MODELING: UNDERSTANDING THE IMPACT OF TASK TYPE. Association for Information Systems.
Shanks, Graeme, Nuredini, Jasmina, Torbin, Daniel and Weber, Ron (2002). Representing things and properties in conceptual modelling: understanding the impact of task type. ICIS 2003: 24th International Conference on Information Systems, Seattle, WA, United States, 14-17 December, 2003. Red Hook, NY, United States: Curran Associates.
Parr, A. N. and Shanks, G. (2000). Taxonomy of ERP implementation approaches. IEEE Computer Society.
Moody, Daniel L., Shanks, Graeme G. and Darke, Peta (1998). Improving the quality of entity relationship models—experience in research and practice. Springer Verlag. doi: 10.1007/978-3-540-49524-6_21
Moody, Daniel L. and Shanks, Graeme G. (1994). What makes a good data model? Evaluating the quality of entity relationship models. Springer Verlag. doi: 10.1007/3-540-58786-1_75