Researcher biography

Dr Teegan Green is lecturer in marketing at the Business School, University of Queensland.

She has previously been a postdoctoral research fellow with the Australian Institute of Business Economics (AIBE), including the AIBE Centre for Gender Equality in the Workplace.

Her background is as a service researcher and her research interests and publications span technology in healthcare including robotics, digital transformation of services, services marketing, education and trust. She has a h-index of 6, and has 252 citations (Google Scholar, May 2022). Her published work appears in several Australian Business Deans' Council (ABDC) journals including the A* Journal of Service Research (the top journal in service research), plus Journal of Service Theory and Practice, Australasian Marketing Journal, Journal of Relationship Marketing, Marketing Education Review, Studies in Higher Education, Assessment & Evaluation in Higher Education.

She gained her Doctor of Philosophy (PhD) in 2017 from The University of Queensland, St Lucia exploring how healthcare service providers perceive they can establish trust with patients via different forms of technology-mediated interaction, spanning robotics, teleconferencing and store-and-forward email for healthcare consultation, diagnostics and treatment. She also holds two Arts degrees majoring in Japanese and English, and Mandarin; as well as a Bachelor of Education (Secondary), and a Bachelor of Business Management in Marketing with First Class Honours from The University of Queensland. She was awarded the University Medal (2013) and was Valedictorian for her graduating class (2013).

Dr Green won first place in the prestigious University of Queensland Three Minute Thesis (3MT) Competition for both her honours work (2012) and her doctoral work (2015).

Dr Green's ORCID is available here:

Dr Green's profile page at The University of Queensland Business School is available here: