Dr Teegan Green
Casual RA (S.Kelly) & Casual Snr Research Technician & Research & Admin Officer & Casual Academic - Tourism & Casual Academic - MLSI
School of Business
+61 7 334 68022
Journal Articles
Gannaway, Deanne, Green, Teegan and Mertova, Patricie (2017) So how big is big? Investigating the impact of class size on ratings in student evaluation. Assessment and Evaluation in Higher Education, 43 2: 175-184. doi:10.1080/02602938.2017.1317327
Hartley, Nicole and Green, Teegan (2017) Consumer construal of separation in virtual services. Journal of Service Theory and Practice, 27 2: 358-383. doi:10.1108/JSTP-05-2015-0118
Green, Teegan, Hartley, Nicole and Gillespie, Nicole (2016) Service provider’s experiences of service separation: the case of telehealth. Journal of Service Research, 19 4: 477-494. doi:10.1177/1094670516666674
Green, Teegan (2015) A methodological review of structural equation modelling in higher education research. Studies in Higher Education, 41 12: 2125-2155. doi:10.1080/03075079.2015.1021670
Green, Teegan Courtney Clare and Hartley, Nicole (2015) Using graph theory to value paying and nonpaying customers in a social network: Linking customer lifetime value to word-of-mouth social value. Journal of Relationship Marketing, 14 4: 301-320. doi:10.1080/15332667.2015.1095008
Conference Paper
Green, T., Klug, D. and Edwards, J. (2012). Exploring the relationship between class size and student ratings. In: Australasian Higher Education Evaluation Forum (AHEEF) 2012, Rockhampton, Qld, Australia, (). 8-10 October 2012.
Theses
Green, Teegan (2017). Trust Me, I’m a Doctor: Understanding Clinician’s Experiences of Service Separation and Trust Formation in Telehealth PhD Thesis, UQ Business School, The University of Queensland. doi:10.14264/uql.2017.492
Green, Teegan (2012). Good firm gone bad: putting a price on the financial costs of human emotion and behaviour during service failure and recovery via customer lifetime value Honours Thesis, UQ Business School, The University of Queensland.