• Hands of an adult and a child in rubber gloves holding a seedling in the soil in their palms, top view.

    How businesses can measure their environmental performance

    Do you want to improve the environmental performance of your business, but are struggling to even figure out what your current environmental performance is?
  • Hands in yellow rubber gloves planting a seedling in the ground.

    How businesses can improve their environmental performance

    Many businesses struggle with rising energy costs. The best response is to modify business operations, which often goes hand in hand with improving environmental performance.
  • Hotel vector

    How hotels can reduce costs and operate in a more sustainable way

    Are you interested in reducing the operating costs of your hotel and improving your environmental performance?
  • vector of business man and woman stopping air pollution

    A new way for businesses to improve their carbon emissions

    The traditional approach to calculating indirect carbon emissions – Life Cycle Assessment – is expensive and requires an expert data analyst.
  • concept graphic of chef and food and drink

    Carbon emission levels on food menus

    Nutritional information is available for the food we eat, so what about informing customers of the carbon emission cost of their food? We experimented by putting simple visual guides on a burger menu to gauge customer interest.
  • Dining setting

    Reusable cotton or single-use paper?

    What's the difference between paper serviettes or laundered cotton napkins, both to your bottom line and the environment? And will a change affect your customer satisfaction rating?
  • dinner plate with cutlery

    Ways to reduce plate waste

    Can gamification reduce waste in your hotel? Our researchers found that adding activities to meal times could greatly reduce buffet plate waste (and add lots of fun for young guests).
  • Bathroom with towels

    Incentivising towel reuse

    How do you convince guests that your sustainable practices are about more than just your bottom line? By implementing guest incentives, both parties benefited from small changes in behaviour. And now you and your guest can celebrate successful change together.
  • concept graphic for cleaner, cleaning items

    Room cleaning

    What does it cost to clean 17 million rooms worldwide? After experimenting with the standard operating procedures in a 3-star hotel, the research team were able to alter the frequency of room cleaning without negatively affecting guest satisfaction.
  • Dr Sabrina Albrecht

    Dr Sabrina Albrecht

    Postdoctoral Research Fellow
    School of Business

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