Seeking participation from General Practice clinics and their patients
Primary care is a crucial part of the Australian healthcare system. In today’s digital age, GP clinics face challenges in delivering quality care while managing operations and the expectations of staff, clinicians and patients.
This research is being conducted with funding from the Australian Research Council, the University of Queensland, the Australian Association of Practice Management (AAPM), the Australian Primary Health Care Nurses Association (APNA) and Inala Primary Care.
The first phase of this program involves confidential one-on-one online interviews with patients, practice staff and GPs from across Australia.
We are interested in understanding your opinions and experiences of using digital technologies at your GP clinic. Digital technologies include electronic tools, devices and systems that can generate, create, store or process data (electronic information). In a General Practice clinic, these can include telehealth, electronic appointment booking systems, digital billing, electronic patient records, ePrescriptions and wearable health informatics devices like continuous blood glucose monitors and smartwatches.
What will I need to do?
If you agree to participate you will be invited to take part in an interview with one of the researchers using Zoom videoconference software at a time of your choosing. The interview will take approximately 40 minutes and will be audio-recorded. The interview will be in the form of a conversation with a series of questions asked by the interviewer from the University of Queensland.
We are interested in understanding your views and experiences of using digital technologies at your General Practice clinic. Digital technologies include electronic tools, devices and systems that can generate, create, store or process data (electronic information). In a general practice clinic, these can include for example telehealth, electronic appointment booking systems, digital billing, electronic patient records, smartphone or online apps, ePrescriptions and wearable health informatics devices like continuous blood glucose monitors and smart watches. Whether you love using new technology or hate it, we want to hear from you! Join our study to shape the future of Australian Primary Care.
Registration process
- Read the Participant Information Sheet to decide if you would like to participate.
- Click on the enrolment link (for patients) and complete the form
- Proceed to the Interview Booking portal to select an interview time that suits you
- You will receive email confirmation of your booking time with the link to join the interview
- One of our researchers will conduct the interview with you.
Community of interest
Interested but not yet ready to participate? To receive more information about the studies, how to contribute, opportunities to get involved and 'first look' access to the innovative tools we develop for primary care, sign up for our Community of Interest.
Has technology impacted your GP work? We’re looking for General Practitioners to participate in a 30-minute audio-recorded interview with one of our researchers. Our government and industry funded study aims to develop world-leading solutions to ensure that digital technology enhances both your workflows and your wellbeing. Whether you love using new technology or hate it, we want to hear from you! Join our study to shape the future of Australian Primary Care.
Registration process
- Read the Participant Information Sheet to decide if you would like to participate.
- Click on the enrolment link (for General Practitioners) and complete the form
- Proceed to the Interview Booking portal to select an interview time that suits you
- You will receive email confirmation of your booking time with the link to join the interview
- One of our researchers will conduct the interview with you.
Enrolment for General Practitioners
Community of interest
Interested but not yet ready to participate? To receive more information about the studies, how to contribute, opportunities to get involved and 'first look' access to the innovative tools we develop for primary care, sign up for our Community of Interest.
Has technology impacted your GP practice work? We’re looking for GP practice leaders and staff to participate in a 30-minute audio-recorded interview with one of our researchers. Our government and industry funded study aims to develop world-leading solutions to ensure that digital technology enhances both your workflows and your wellbeing. Whether you love using new technology or hate it, we want to hear from you! Join our study to shape the future of Australian Primary Care.
Registration process
- Read the Participant Information Sheet to decide if you would like to participate.
- Click on the enrolment link (for practice staff) and complete the form
- Proceed to the Interview Booking portal to select an interview time that suits you
- You will receive email confirmation of your booking time with the link to join the interview
- One of our researchers will conduct the interview with you.
Community of interest
Interested but not yet ready to participate? To receive more information about the studies, how to contribute, opportunities to get involved and 'first look' access to the innovative tools we develop for primary care, sign up for our Community of Interest.
Our Researchers
Professor Janet McColl-Kennedy
Project Lead, Chief Investigator
UQ Business School
Associate Professor Christoph Breidbach
Chief Investigator
UQ Business School
Associate Professor Lisa Hall
Chief Investigator
UQ School of Public Health
Professor Damian Hine
Chief Investigator
Queensland Alliance for Agriculture and Food Innovation
Professor Mohamed Zaki
Partner Investigator
University of Cambridge
Ms Emma Baillie
Research Officer
UQ Postdoctoral Research Fellow
Dr Fiona Willer
Senior Research Assistant
Tracey Johnson
CEO Inala Primary Care
Partner Investigator (Industry)
Paresh Dawda
CEO Prestantia Health
Partner Investigator (Industry)
Miranda Grace
CEO Australian Association of Practice Management (AAPM)
Partner Organisation
Ken Griffin
CEO Australian Primary Health Care Nurses Association (APNA)
Partner Organisation
Our Aim
The overarching aim of this project is to co-design and test new tools through a digitaltech-humanness approach, providing a roadmap to enable primary care clinics to simultaneously enhance patient experience and employee wellbeing, resulting in overall clinic performance improvement.
This research is being led by Professor Janet McColl-Kennedy and her team at The University of Queensland Business School with funding from the Australian Research Council (Grant LP210200586), the Australian Association of Practice Management (AAPM), the Australian Primary Health Care Nurses Association (APNA) and Inala Primary Care.
The study’s findings are expected to be of value to primary care practices, policymakers and the broader healthcare community. By uncovering the barriers to embracing digital technology and identifying best practices, the research aims to create a straightforward roadmap for enhancing patient care and optimising clinic operations – whether it’s a one-GP outback clinic or a metropolitan GP Super Clinic.
Contact us
Get in touch to learn more about our research.
Dr Fiona Willer
(07) 3346 8058
f.willer@uq.edu.au